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What is Navimize?

Navimize utilizes proprietary algorithms to optimize patient flow both in physical locations and online environments. The platform automatically sends real-time text messages that ensure patients arrive exactly on time for their scheduled appointments. It is designed to handle hybrid schedules, facilitating a smooth combination of virtual consultations with in-person visits. With timely alerts, patients receive updates on their expected arrival times, effectively eliminating the necessity for waiting rooms. By implementing this virtual waiting room concept, the patient experience can be significantly improved, all while prioritizing safety. Additionally, Navimize manages your scheduling needs, whether for in-office or online appointments, allowing healthcare providers to focus more on delivering exceptional care. The platform also streamlines the notification process, enhancing communication through various triggers in the patient journey, including check-in reminders and no-show notifications. You can further customize notifications to remind patients of any outstanding copays or balances. Ultimately, Navimize not only simplifies operational workflows but also boosts overall patient satisfaction, making the healthcare experience more efficient and enjoyable for everyone involved. By leveraging technology in this way, healthcare providers can foster stronger relationships with their patients, ensuring all their needs are met effectively.

What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

Media

Media

Integrations Supported

athenaClinicals

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
eClinicalWorks

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Navimize

Company Location

United States

Company Website

navimize.com

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Categories and Features

Patient Experience

Not specified

Virtual Waiting Room

Not specified

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

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