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Ratings and Reviews 0 Ratings
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What is Nectar DXP?
Elevate the interactions of customers, agents, and users through a dedicated enterprise platform crafted for seamless voice, video, and omnichannel communications. This comprehensive and flexible service management solution provides extensive visibility, contextual insights, and actionable intelligence across a range of workloads and vendor systems. Specifically designed to address the unique session-oriented nature of voice, video, and live collaboration, Nectar DXP acts as the core platform for Nectar's array of services. Driven by a centralized correlation engine, this platform assimilates experience-impacting telemetry from a variety of cloud environments and on-premises data sources, guaranteeing thorough visibility across the platform, network, and endpoint domains. By focusing on vital data, Nectar DXP empowers users to derive actionable insights through an innovative framework that reflects the dynamics of real-time communication experiences. This capability ultimately fosters improved decision-making and operational efficiency. Furthermore, the platform's commitment to delivering real-time insights positions it as an essential asset for organizations striving to refine and enhance their communication strategies. Through its advanced features, Nectar DXP helps businesses not only to adapt but also to thrive in a rapidly evolving digital landscape.
What is Atlas DX?
Atlas DX is a cloud-based solution that enhances Affinitiv's approaches to sales, customer service, and retention marketing within the automotive industry. This all-encompassing platform utilizes predictive analytics to improve not only initial purchases but also repeat transactions and long-term customer loyalty, thereby elevating performance for both original equipment manufacturers (OEMs) and dealerships alike. With Atlas DX, businesses can reach consumers through highly tailored communications across various channels, including online, offline, and face-to-face interactions, thanks to Affinitiv's unique 360-degree insights into automotive buyers and their vehicles. The platform's integration enables dealers to engage with consumers via their preferred media and even allows for the scheduling of service appointments directly from marketing materials. By refining marketing initiatives for both dealers and OEMs, Atlas DX significantly enhances the overall consumer experience. Marketers can craft cohesive and innovative messages that are specifically designed for target audiences by analyzing demographic, behavioral, and psychographic data. This targeted approach not only maintains the effectiveness of marketing strategies but also ensures they remain relevant amidst fierce competition, ultimately strengthening the bonds between consumers and automotive brands. Through this innovative platform, Affinitiv paves the way for a more engaged and loyal customer base in the automotive market.
Integrations Supported
Avaya Experience Platform
Cisco Secure Cloud Analytics
Genesys Cloud CX
Microsoft 365
Zoom
Integrations Supported
Avaya Experience Platform
Cisco Secure Cloud Analytics
Genesys Cloud CX
Microsoft 365
Zoom
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Nectar
Company Location
United States
Company Website
www.nectarcorp.com/products/
Company Facts
Organization Name
Affinitiv
Company Location
United States
Company Website
www.affinitiv.com/atlas/
Categories and Features
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management