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Ratings and Reviews 0 Ratings
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What is Nectar DXP?
Elevate the interactions of customers, agents, and users through a dedicated enterprise platform crafted for seamless voice, video, and omnichannel communications. This comprehensive and flexible service management solution provides extensive visibility, contextual insights, and actionable intelligence across a range of workloads and vendor systems. Specifically designed to address the unique session-oriented nature of voice, video, and live collaboration, Nectar DXP acts as the core platform for Nectar's array of services. Driven by a centralized correlation engine, this platform assimilates experience-impacting telemetry from a variety of cloud environments and on-premises data sources, guaranteeing thorough visibility across the platform, network, and endpoint domains. By focusing on vital data, Nectar DXP empowers users to derive actionable insights through an innovative framework that reflects the dynamics of real-time communication experiences. This capability ultimately fosters improved decision-making and operational efficiency. Furthermore, the platform's commitment to delivering real-time insights positions it as an essential asset for organizations striving to refine and enhance their communication strategies. Through its advanced features, Nectar DXP helps businesses not only to adapt but also to thrive in a rapidly evolving digital landscape.
What is Ingeniux?
Ingeniux stands out as the foremost provider of software for managing web content and enhancing digital experiences. We empower organizations to seamlessly manage the entire customer journey, from initial engagement to sales and ongoing support, across various devices, applications, and websites.
Our expertise lies in intelligent "structured" content, with a focus on enabling content reuse, seamless mobile and multi-channel delivery, and enhanced content discovery. Our Content as a Service (CaaS) capabilities facilitate the distribution of content to web and mobile applications, as well as other platforms.
The Ingeniux CMS is meticulously crafted to prioritize the content itself, ensuring effective management and delivery for modern websites, customer support hubs, online communities, and diverse customer interaction points.
Offering flexibility, Ingeniux software is accessible as either a fully managed service or an on-premise solution. Additionally, our commitment to providing exceptional service and support has earned us a loyal customer base around the globe, helping them achieve their digital experience goals effectively.
Integrations Supported
Adobe Analytics
Amazon Web Services (AWS)
Astoria
Avaya Experience Platform
Cisco Secure Cloud Analytics
Genesys Cloud CX
Git
Google Analytics
Heretto
Microsoft 365
Integrations Supported
Adobe Analytics
Amazon Web Services (AWS)
Astoria
Avaya Experience Platform
Cisco Secure Cloud Analytics
Genesys Cloud CX
Git
Google Analytics
Heretto
Microsoft 365
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$25,000 (beginning price)
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Nectar
Company Location
United States
Company Website
www.nectarcorp.com/products/
Company Facts
Organization Name
Ingeniux
Date Founded
1999
Company Location
United States
Company Website
www.ingeniux.com
Categories and Features
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Categories and Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery