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What is NeeN AI CRM?

🚀 9ance — NeeN AI CRM Suite. 9ance provides an all-encompassing CRM solution enriched with AI capabilities, designed to manage every aspect of customer engagement seamlessly. By employing NeeN AI technology, it fuses various specialized CRM elements into a unified and efficient platform. The Sales CRM module is dedicated to tracking leads, sales transactions, and overall revenue management, whereas the Service CRM enhances productivity through streamlined workflows. For the real estate industry, the Real Estate CRM focuses on overseeing project management and sales operations. EduCRM is tailored for educational entities, Field Force CRM analyzes team performance metrics, and Helpdesk CRM is geared towards optimizing customer service interactions. Through its application of AI-driven insights, automation tools, and a centralized communication framework, 9ance CRM empowers organizations to increase operational efficiency, elevate productivity levels, and drive growth, all within one cohesive system. This pioneering suite not only simplifies business operations but also fosters better teamwork among employees, ultimately leading to heightened customer satisfaction and loyalty over time.

What is Agentforce 360 for Financial Services?

Agentforce 360 for Financial Services is Salesforce’s comprehensive AI CRM platform tailored for the financial industry. It helps institutions become agentic enterprises by embedding autonomous AI into everyday workflows. The platform unifies data across banking, insurance, lending, and wealth management operations. Financial Services Cloud centralizes customer profiles, financial goals, and life events into a single connected experience. AI-driven automation enhances productivity for advisors, bankers, producers, and service representatives. Real-time insights enable teams to proactively recommend products and services aligned with customer needs. The system streamlines onboarding, compliance, and digital lending processes. Industry-specific solutions support retail banking, commercial banking, credit unions, property and casualty insurance, life insurance, and asset management. Built-in analytics measure ROI and uncover performance improvements. Agentforce empowers employees to focus on relationship-building rather than administrative tasks. The platform integrates seamlessly with Salesforce’s broader ecosystem and partner network. Agentforce 360 enables financial institutions to deliver personalized, data-driven experiences while accelerating growth.

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Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Refold
SAP Concur
Sage Intacct
Salesforce
Slack
Workato
Xero

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Refold
SAP Concur
Sage Intacct
Salesforce
Slack
Workato
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$18/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

9ance

Date Founded

2025

Company Location

India

Company Website

9ance.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/financial-services/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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