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What is Nektar?

Unveil the premier AI-powered digital assistant crafted to elevate your sales effectiveness. This mobile-first sales ally revolutionizes the modern sales environment, ensuring that every potential opportunity is captured. With Nektar, managing follow-ups becomes a breeze as you track crucial information about leads and deals, enabling you to focus on closing sales successfully. Access insightful AI-driven analytics, receive timely notifications, and keep track of all your prospects, opportunities, and tasks with ease. Enjoy the convenience of connecting with anyone, anytime, through diverse communication platforms. By integrating AI functionalities with human interaction, you can utilize Nektar's playbooks to adeptly train and onboard your fast-growing sales teams and new hires. Customize, execute, and oversee your sales tactics to perfectly match your distinctive sales workflow. It’s about implementing your strategies in your style, powered by AI and enriched through human connections! Transition your attention from simply documenting activities to actively empowering your sales team to achieve superior outcomes. Enhance CRM entries, significantly increase CRM engagement, and accelerate revenue growth with instant CRM updates and activity monitoring, ensuring a seamless operation for your sales efforts. Additionally, as your team evolves, Nektar adapts and scales alongside you, offering continuous support for ongoing success.

What is CustomerSuccessBox?

CustomerSuccessBox, an innovative software designed to enhance customer satisfaction for SaaS B2B companies, was established to address the demand for proactive customer support solutions. The company's vision encompasses leveraging artificial intelligence (AI), machine learning (ML), and customer onboarding processes to streamline communication, analyze product usage, and facilitate onboarding, all with the aim of lowering customer success service costs and maximizing the lifetime value of clients. Additionally, it seeks to eliminate the necessity for a dedicated customer success operations role to manage and fine-tune the Customer Success platform. By utilizing Customer Success Intelligence (CSI), CustomerSuccessBox provides tailored recommendations for the next best actions for each account, thereby increasing the efficiency of customer success managers (CSMs). Currently, CustomerSuccessBox processes millions of interactions weekly from a user base exceeding 250,000, utilizing its patent-pending technology, which is capable of managing around 2,200 events per second. This remarkable capacity positions CustomerSuccessBox as a leader in the realm of automated customer success solutions.

Media

Media

Integrations Supported

Chargebee
Freshdesk
GTM Buddy
Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
LiveAgent
Mixpanel
QuickBooks Online
Recurly
Salesforce
Zoho CRM
Zoho Desk

Integrations Supported

Chargebee
Freshdesk
GTM Buddy
Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
LiveAgent
Mixpanel
QuickBooks Online
Recurly
Salesforce
Zoho CRM
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nektar

Date Founded

2020

Company Location

Singapore

Company Website

nektar.ai/

Company Facts

Organization Name

CustomerSuccessBox

Date Founded

2018

Company Location

United States

Company Website

customersuccessbox.com

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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