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What is NetDespatch?

NetDespatch distinguishes itself as a leading SaaS platform tailored for the management of parcel data, particularly aimed at postal and parcel carriers. This cutting-edge solution enables carriers to deliver sophisticated web-based applications and services that effectively harness delivery information obtained from order management and warehouse systems, facilitating the creation of shipping labels, customs documentation, and manifests, as well as the generation of essential data files. Additionally, the platform equips carriers with tracking capabilities that oversee parcels from the moment they are sent out to their final delivery. Our notable clients include prominent postal and parcel services such as Royal Mail, APC Overnight, Yodel, and New Zealand Post. By utilizing our platform, carriers enhance their online shipping and tracking capabilities for customers while also gaining access to a wide array of integration services, leading to significant growth in their internet-connected customer bases, substantial reductions in operational costs, and improved customer loyalty. As the logistics sector undergoes continuous transformation, our ongoing dedication to innovation ensures that carriers stay ahead of the curve, adeptly addressing the evolving demands of their clientele. Ultimately, this positions our clients for long-term success in a competitive marketplace.

What is FenixCommerce?

FenixCommerce serves as an all-encompassing solution for delivery management, revolutionizing shipping into an effective tool for conversion rate optimization (CRO) and a significant contributor to revenue. By offering accurate order cut-off times and delivery dates directly on the product detail page (PDP), it significantly improves the likelihood of customers placing items in their carts by establishing clear delivery expectations. The platform also features an array of shipping options, combined with estimated delivery timelines and personalized shipping promotions, which can result in a remarkable boost of 12% in operating income. Moreover, FenixCommerce automates the carrier selection process during label generation and recommends optimized box sizes, which can lead to a considerable 20% decrease in shipping costs. By lowering both fulfillment and shipping expenses while also reducing environmental impact, it utilizes advanced data analytics along with sophisticated machine learning technologies. As the sole SaaS platform that offers a fully integrated delivery management system, FenixCommerce empowers retailers to process orders with greater precision and lower costs, ensuring transparency for both sellers and buyers. Furthermore, with its seamless integration capabilities through Fenix APIs, businesses can easily link to their websites, warehouse management systems (WMS), transportation management systems (TMS), or order management systems (OMS), fully harnessing the capabilities of this groundbreaking platform. This efficient approach not only increases operational effectiveness but also elevates customer satisfaction by delivering dependable shipping experiences, ultimately fostering customer loyalty and repeat business.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Attentive
BigCommerce
FedEx Ship Manager
HCL Commerce
Happy Returns
Klaviyo
Logicbroker
Maergo
Passport
REVIEWS.io
Salesforce Commerce Cloud
Shipwire
Shopify Plus
Street Invoice
UPS Ready
Zynk

Integrations Supported

Amazon Web Services (AWS)
Attentive
BigCommerce
FedEx Ship Manager
HCL Commerce
Happy Returns
Klaviyo
Logicbroker
Maergo
Passport
REVIEWS.io
Salesforce Commerce Cloud
Shipwire
Shopify Plus
Street Invoice
UPS Ready
Zynk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NetDespatch

Company Location

United Kingdom

Company Website

www.netdespatch.com

Company Facts

Organization Name

FenixCommerce

Company Website

fenixcommerce.com

Categories and Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

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