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What is NetDespatch?

NetDespatch distinguishes itself as a leading SaaS platform tailored for the management of parcel data, particularly aimed at postal and parcel carriers. This cutting-edge solution enables carriers to deliver sophisticated web-based applications and services that effectively harness delivery information obtained from order management and warehouse systems, facilitating the creation of shipping labels, customs documentation, and manifests, as well as the generation of essential data files. Additionally, the platform equips carriers with tracking capabilities that oversee parcels from the moment they are sent out to their final delivery. Our notable clients include prominent postal and parcel services such as Royal Mail, APC Overnight, Yodel, and New Zealand Post. By utilizing our platform, carriers enhance their online shipping and tracking capabilities for customers while also gaining access to a wide array of integration services, leading to significant growth in their internet-connected customer bases, substantial reductions in operational costs, and improved customer loyalty. As the logistics sector undergoes continuous transformation, our ongoing dedication to innovation ensures that carriers stay ahead of the curve, adeptly addressing the evolving demands of their clientele. Ultimately, this positions our clients for long-term success in a competitive marketplace.

What is LateShipment.com?

LateShipment.com is focused on a clear objective: enhancing transparency in the shipping process. We recognize that shipping companies often find themselves with limited influence over their carriers, despite the costs incurred, and we strive to address that disparity. Our cutting-edge delivery management tools empower retailers to effortlessly design post-purchase experiences that delight customers. Additionally, our automated parcel auditing solutions bolster accountability and assist businesses in reclaiming millions of dollars in shipping refunds, ultimately transforming their shipping operations. This commitment to improvement not only benefits our clients but also fosters a more equitable shipping environment for all stakeholders involved.

Media

Media

Integrations Supported

Klaviyo
Zynk

Integrations Supported

Klaviyo
Zynk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NetDespatch

Company Location

United Kingdom

Company Website

www.netdespatch.com

Company Facts

Organization Name

LateShipment Inc.

Date Founded

2012

Company Location

United States

Company Website

www.lateshipment.com

Categories and Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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