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What is NetSpring?

To achieve a thorough understanding of customer journeys and enhance attribution while gaining valuable cross-functional business insights, event data is frequently duplicated and transferred from product analytics platforms to data warehouses. This practice leads to discrepancies between the two systems: the isolated product analytics tools and the SQL/BI applications operating on the data warehouse. Compounding this issue, many BI tools are not optimized for analyzing event data effectively. NetSpring addresses these challenges by providing a unified self-service solution for product analytics that features BI-style ad hoc visual exploration, directly utilizing the data warehouse as the definitive source of information. Key Advantages: - GTM Teams: Access self-serve solutions to address pressing business inquiries without concerns over data accessibility. - Data & Analytics Teams: Enhance support for GTM teams with regulated self-service tools. - C-Suite: Utilize the data warehouse as the authoritative source for consistent outcomes, mitigating issues related to data duplication, reverse ETL, and security. Key Features: - Self-Service: A comprehensive library of behavioral analytics templates is available for users. - Analytical Power of BI: Enables users to engage in self-driven ad hoc visual exploration of data. - Warehouse-Native: Maintains rich business context while eliminating data duplication and enhancing accuracy, ensuring that insights are both reliable and actionable.

What is LiveSession?

LiveSession provides the tools necessary to assess user behavior, enhance user experience (UX), and identify software bugs. Additionally, it empowers you to boost conversion rates through features like session replays and event-driven product evaluations. By visualizing the most frequented areas of your website, you can effectively increase both the number and frequency of user actions. Utilizing console logs aids in pinpointing and resolving errors that lead to user frustration, which in turn can decrease your conversion rates. To capture a more accurate representation of the user experience, you can send product-specific events through our Javascript API. Furthermore, enriching user sessions creates a reliable single source of truth. By organizing customer journeys into distinct funnels, you can gain insights into their paths to purchase. This comprehensive analysis ultimately supports targeted improvements in your marketing strategies.

Media

Media

Integrations Supported

Amazon Redshift
Databricks
Google Cloud BigQuery
Snowflake

Integrations Supported

Axis LMS
ElectroNeek
Google Analytics
Intercom
LiveChat
Olark
Segment
Shopify
WordPress

API Availability

API Availability

Has API

Pricing Information

$49/mo per seat
All plans include unlimited MTUs, unlimited Events and Data
- Growth (Starting at $49/mo per seat)
- Enterprise (Contact us)
Free Trial Offered?

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

NetSpring

Date Founded

2019

Company Location

United States

Company Website

www.netspring.io

Company Facts

Organization Name

LiveSession

Date Founded

2018

Company Location

Poland

Company Website

livesession.io

Categories and Features

Digital Analytics

Not specified

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
Push Notifications

Product Analytics

Attribution
Churn Reporting
Customer Journey Analytics
Data History Retention
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Web Analytics

Form Analytics

Categories and Features

Product Analytics

Not specified

Session Replay

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

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