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What is Netfone?

Netfone provides an all-encompassing Unified Communication Ecosystem designed for enterprises operating in Australasia, New Zealand, and Southeast Asia, integrating audio, video, messaging, data sharing, and IoT device management. By utilizing diverse communication channels such as Voice, Video, SMS, and Cloud-to-Cloud services, companies can refine their communication tactics and significantly elevate customer satisfaction. Partnering with Netfone leads to quicker decision-making processes, enhanced access to essential business data, and improved responsiveness to customer demands. Opting for our services today promises a notable enhancement in service quality. Many businesses favor Netfone's cutting-edge solutions over traditional phone systems because they offer a more efficient means of safeguarding investments while adapting to technological trends. By choosing Netfone, organizations can not only embrace the future of communication but also open doors to new avenues for growth and operational efficiency. Experience the transformative power of advanced communication solutions that can elevate your business to new heights.

What is Avaya Cloud Office?

Avaya Cloud Office serves as a robust communication solution that operates entirely in the cloud, merging voice, video, messaging, meetings, and collaboration tools into an integrated platform. It successfully connects in-office, remote, and mobile workers across different devices, ensuring seamless and consistent communication. Featuring capabilities such as business phone lines, voicemail transcription, team messaging, and document sharing, it greatly enhances both productivity and collaborative efforts. Additionally, the platform prioritizes security through advanced encryption and integrates with over 100 business applications, including Salesforce, Office 365, and G Suite, aiding organizations in streamlining their workflows and improving overall effectiveness. Designed to meet the dynamic demands of contemporary enterprises, this versatile solution evolves alongside businesses to maintain relevance in a fast-paced environment. Its user-friendly interface further encourages adoption and maximizes the potential for teamwork and communication efficiency.

Media

Media

Integrations Supported

Avaya one-X Communicator
BackBox
Chatdesk
Check Point IPS
Check Point Infinity
Cirrus Contact Center
Coeo
FaPipe IPVPN
Geomant
Gnani Bot Builder Platform
Google Drive
Hudini
Kasisto KAI
Microsoft Teams
NETGEAR Insight
New Era
Salesforce
Soft-ex
ValidSoft
ethosIQ Customer Engagement Platform

Integrations Supported

Avaya one-X Communicator
BackBox
Chatdesk
Check Point IPS
Check Point Infinity
Cirrus Contact Center
Coeo
FaPipe IPVPN
Geomant
Gnani Bot Builder Platform
Google Drive
Hudini
Kasisto KAI
Microsoft Teams
NETGEAR Insight
New Era
Salesforce
Soft-ex
ValidSoft
ethosIQ Customer Engagement Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Netfone

Date Founded

2007

Company Location

New Zealand

Company Website

netfone.io

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ucaas/cloud-office/

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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