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What is Netino?

The collective content produced by you and your audience is vital in defining your brand's persona. Therefore, it is imperative to manage this identity across different digital channels to improve customer experience in today's market. We support you in generating, uploading, standardizing, extending, managing, responding, alerting, and listening, so that all your online brand environments are aligned with your brand identity and resonate well with your online communities. This not only includes social media but also extends to advice platforms, forums, and any spaces where user-generated content flourishes. Social media operates continuously, and so do we; it is a universal language in which we are proficient. Our dedicated teams, located both in France and around the globe, operate with promptness and perseverance. Our wealth of experience in recruitment, training, and coaching empowers us to deliver quality management that adapts to the ever-evolving landscape of social media. Since we began moderating forums in 2002, we have expanded to manage the social media accounts of some of the largest brands, fully aware of the importance of keeping your content both top-notch and secure. In this rapidly changing digital world, ensuring that your brand maintains an engaging and cohesive presence is more crucial than ever, as it can significantly influence customer perceptions and loyalty.

What is Dost?

Creating marketing messages for customer care that foster an inclusive workplace is crucial. Dost effectively identifies harmful language, microaggressions, and unconscious bias across various communication mediums, such as text, images, and videos, prompting users to refine their messaging strategies. To assist you in navigating this transformation, we have assembled an array of resources aimed at improving communication and facilitating the integration of Dost. This presentation provides a detailed roadmap for implementing Dost, outlining the essential steps needed for a successful rollout within your organization. It acts as a practical resource for change leaders, giving them straightforward guidance on how to seamlessly introduce Dost into their workplace. Within this document, you will discover all the vital information necessary to advocate for the adoption of Dost among both stakeholders and employees. Powered by sophisticated AI technology, Dost focuses on pinpointing noninclusive language, grounded in established research criteria specific to workplace interactions. By leveraging insights from comprehensive primary and secondary research, we ensure that our AI models are adept at nurturing a more inclusive atmosphere. The adoption of tools like Dost not only improves workplace interactions but also cultivates a deeper sense of respect and understanding among employees, ultimately benefiting the overall organizational culture. By prioritizing inclusivity through effective communication, companies can unlock the full potential of their diverse workforce.

Media

Media

Integrations Supported

Brandwatch
Facelift Cloud
Lumen by Talkwalker
Meltwater
Onclusive Social

Integrations Supported

Krita.ai
Lever
Microsoft Teams
Slack

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Netino

Date Founded

2002

Company Location

France

Company Website

netino.fr/en/

Company Facts

Organization Name

Krita.ai

Date Founded

2020

Company Location

United States

Company Website

krita.ai/dost/

Categories and Features

Content Moderation

Not specified

Categories and Features

Content Moderation

Not specified

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