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What is NeuralStar SQM?

Delivering high-quality services such as programming content, live sports streaming, data backhaul, and quick satellite data access is vital for your business's success. However, the existing management tools fall short of enhancing these services, as they provide only isolated performance metrics from numerous devices, including modems, Antenna Control Units (ACUs), High Power Amplifiers (HPAs), and other equipment throughout the teleport and network, without identifying which specific devices are essential for providing particular services to targeted customers. Furthermore, the reliance on multiple, unintegrated toolsets for varying technologies adds to the complexity; for example, different systems are required for RF equipment, VSAT networks, IP equipment, and carrier management. This lack of integration hinders the ability to effectively diagnose and resolve the root causes of issues, ultimately affecting both service reliability and customer satisfaction. Therefore, adopting a cohesive management tool strategy is crucial for optimizing operations and enhancing service delivery. A unified platform will not only streamline processes but also empower teams to respond swiftly to challenges, thereby elevating overall operational efficiency.

What is AcceleratorKMS (Procedure Accelerator)?

AcceleratorKMS enables organizations to mitigate incidents caused by information mishaps effectively. It promotes workforce development by providing mobile-friendly content that is easily accessible. Regular reviews and updates of information are essential to maintaining accuracy. By streamlining the authoring process, organizations can save both time and financial resources. This platform enhances efficiency and allows for better monitoring of tasks. Additionally, it significantly cuts down on the time and costs associated with onboarding new employees. The Accelerator serves as a comprehensive digital content ecosystem, seamlessly integrating diverse digital resources into a user-friendly format that simplifies intricate tasks. Our mission focuses on improving information accessibility for frontline workers, thereby enhancing operational safety. Employees can promptly retrieve digital Standard Operating Procedures (SOPs), policies, and training materials directly on their mobile devices, which helps minimize the likelihood of human error. By standardizing all operational content, organizations can further reduce the chances of information-related incidents. The use of AI to assist in procedure authoring makes these resources more user-friendly, while standardization alleviates administrative burdens and lessens management efforts. Ultimately, this approach fosters a more efficient and safer working environment for everyone involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kratos Defense & Security Solutions

Company Location

United States

Company Website

www.kratosdefense.com/-/media/ktts/datasheets/technology/fact-sheet--neuralstar-service-quality-manager-sqm.pdf

Company Facts

Organization Name

Innovatia Accelerator Inc.

Company Location

Canada

Company Website

www.acceleratorkms.com

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Document Control

Archiving & Retention
Automated Routing
Change Management
Compliance Management
Electronic Signature
Escalation Management
Periodic Review
Version Control

Document Generation

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Document Version Control

Access Controls/Permissions
Approval Process Control
Archiving & Retention
Audit Trail
Commenting / Notes
Document Check-in / Check-out
For Engineering Documents
Revision History
Version Comparison
Version Rollback

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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