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What is NeuralStar SQM?

Delivering high-quality services such as programming content, live sports streaming, data backhaul, and quick satellite data access is vital for your business's success. However, the existing management tools fall short of enhancing these services, as they provide only isolated performance metrics from numerous devices, including modems, Antenna Control Units (ACUs), High Power Amplifiers (HPAs), and other equipment throughout the teleport and network, without identifying which specific devices are essential for providing particular services to targeted customers. Furthermore, the reliance on multiple, unintegrated toolsets for varying technologies adds to the complexity; for example, different systems are required for RF equipment, VSAT networks, IP equipment, and carrier management. This lack of integration hinders the ability to effectively diagnose and resolve the root causes of issues, ultimately affecting both service reliability and customer satisfaction. Therefore, adopting a cohesive management tool strategy is crucial for optimizing operations and enhancing service delivery. A unified platform will not only streamline processes but also empower teams to respond swiftly to challenges, thereby elevating overall operational efficiency.

What is Facility Grid?

Facility Grid is an Operational Readiness and Commissioning platform that helps building owners and construction teams deliver systems that are truly ready to operate at handover. The software tracks asset and system readiness from installation through commissioning, acceptance, and turnover, providing a single source of truth across teams. Facility Grid works with existing spreadsheets and documentation, preserving prior work while improving visibility, accountability, and handover confidence on complex construction projects.

Media

Media

Integrations Supported

Integrations Supported

IBM Maximo Application Suite
Microsoft Power BI
Microsoft Project
Oracle Primavera
Procore
Revit

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kratos Defense & Security Solutions

Company Location

United States

Company Website

www.kratosdefense.com/-/media/ktts/datasheets/technology/fact-sheet--neuralstar-service-quality-manager-sqm.pdf

Company Facts

Organization Name

Facility Grid

Date Founded

2012

Company Location

United States

Company Website

facilitygrid.com

Categories and Features

Network Management

Not specified

Quality Management

Complaint Management
Corrective and Preventive Actions (CAPA)
Document Control
Equipment Management

Categories and Features

Quality Management

Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Risk Management

Sustainability

Not specified

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