Company Website
Company Website

Ratings and Reviews 2,600 Ratings

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Ratings and Reviews 148 Ratings

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What is New Relic?

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

What is AdRem NetCrunch?

NetCrunch is a modern, scalable network monitoring and observability platform designed to simplify infrastructure and traffic management across physical, virtual, and cloud environments. It monitors everything from servers, switches, and firewalls to operating systems, cloud platforms like AWS, Azure, and GCP, including IoT, virtualization (VMware, Hyper-V), applications, logs, and custom data via REST, SNMP, WMI, or scripts-all without agents. NetCrunch offers over 670 built-in monitoring packs and policies that automatically apply based on device role, enabling fast setup and consistent configuration across thousands of nodes. Its dynamic maps, real-time dashboards, and Layer 2/3 topology views provide instant visibility into the health and performance of the entire infrastructure. Unlike legacy tools like SolarWinds, PRTG, or WhatsUp Gold, NetCrunch uses simple node-based licensing with no hidden costs, eliminating sensor limits and pricing traps. It includes intelligent alert correlation, alert automation & suppression, and proactive triggers to minimize noise and maximize clarity, along with 40+ built-in alert actions including script execution, email, SMS, webhooks, and seamless integrations with tools like Jira, PagerDuty, Slack, and Microsoft Teams. Out-of-the -box AI-enhanced root cause analysis and recommendation for every alert. NetCrunch also features full hardware and software inventory, device configuration backup and change tracking, bandwidth analysis, flow monitoring (NetFlow, sFlow, IPFIX), and flexible REST-based data ingestion. Designed for speed, automation, and scale, NetCrunch enables IT teams to monitor thousands of devices from a single server, reducing manual work while delivering actionable insights instantly. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks, it is the ideal future-ready monitoring platform for businesses that demand simplicity, power, and total infrastructure awareness.

Media

Media

Integrations Supported

AlertOps
Amazon Simple Notification Service (SNS)
Jira
Opsgenie
PagerDuty
Slack
Amazon EMR
AppIdentity
Auth0
Axify
Azure API Management
Cyral
Do Status
Docker
Exigence
Google Cloud SQL
Klipfolio
Koa
Mojo Helpdesk
VMware Tanzu

Integrations Supported

AlertOps
Amazon Simple Notification Service (SNS)
Jira
Opsgenie
PagerDuty
Slack
Amazon EMR
AppIdentity
Auth0
Axify
Azure API Management
Cyral
Do Status
Docker
Exigence
Google Cloud SQL
Klipfolio
Koa
Mojo Helpdesk
VMware Tanzu

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$1600 for NetCrunch 50 nodes
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

New Relic

Date Founded

2008

Company Location

United States

Company Website

newrelic.com/lp/developerdemorequest

Company Facts

Organization Name

AdRem Software

Date Founded

1998

Company Location

United States

Company Website

www.adremsoft.com

Categories and Features

AIOps

Transform your organization with New Relic's AIOps offerings, featuring a sophisticated Incident Management system that delivers a holistic approach to swiftly identify, address, and resolve incidents. Tailored for large-scale enterprises, our integrated data platform consolidates telemetry information from your software ecosystem, providing robust full-stack analysis tools that facilitate rapid issue identification and root cause analysis. With capabilities such as real-time monitoring, automated notifications, and customizable workflows, New Relic empowers teams to optimize their incident response strategies, reduce downtime, and ensure consistent service reliability. Enhance resolution efficiency, foster team collaboration, and elevate customer satisfaction through New Relic's AIOps-enhanced Incident Management features.

Application Performance Monitoring (APM)

New Relic's Application Performance Monitoring (APM) offers a streamlined solution for managing application performance through a cohesive platform that provides real-time visibility across your entire technology infrastructure. Tailored for large organizations, it enables decision-makers to oversee application performance, boost reliability, and improve user satisfaction. With comprehensive features such as code-level insights, AI-driven notifications, and Digital Experience Monitoring (DEM), alongside innovative tools like AI Monitoring and Transaction 360, teams can proactively detect and resolve potential issues before they affect users. Enhance performance monitoring, unify your toolset, and maximize resource efficiency to confidently drive your digital transformation efforts. Experience the benefits of New Relic APM today and stay one step ahead of application-related challenges.

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Database Monitoring

New Relic’s Database Monitoring equips business executives with valuable insights aimed at enhancing database efficiency and achieving operational superiority. By monitoring essential metrics such as query response times and error rates, along with sophisticated query analysis, this solution identifies performance bottlenecks before they can affect vital applications. When integrated with Application Performance Monitoring (APM), it delivers a comprehensive and instantaneous overview of application, infrastructure, and database performance, facilitating informed decision-making. With proactive notifications for significant issues, New Relic enables organizations to uphold system reliability, boost productivity, and elevate customer satisfaction, setting the stage for business success.

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

DevOps

New Relic enhances developer efficiency by facilitating quicker and more secure feature launches and updates through sophisticated DevOps solutions designed for large enterprises. By incorporating integrations such as Microsoft GitHub Copilot, New Relic provides in-depth observability, automation, and proactive notifications seamlessly within the platforms your teams are already utilizing. Boost your productivity and reduce downtime with streamlined, dependable deployments, and take advantage of closed-loop auto-remediation to address bugs swiftly. Identify and rectify problems more rapidly, fine-tune performance, and guarantee software dependability. Improve operational efficiency and expedite deployments to create outstanding user experiences with this reliable tool for contemporary DevOps practices.

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Digital Experience Monitoring

New Relic empowers businesses to enhance their digital interactions at every level by seamlessly integrating their complete digital ecosystem—encompassing applications, infrastructure, networks, and user experiences—through an AI-powered, comprehensive Digital Experience Monitoring (DEM) solution that is integral to our smart observability platform. Our cutting-edge features provide immediate, actionable insights, allowing teams to avert outages, expedite issue resolution, and proactively elevate customer satisfaction. With a consumption-based pricing model, you can expand DEM across your technology stack to enhance user contentment, speed up innovation, and increase revenue—just as more than 16,000 clients have successfully done.

IT Infrastructure Monitoring

New Relic offers sophisticated monitoring solutions for Cloud and Infrastructure as a Service (IaaS) specifically designed to meet the demands of large enterprises. Our comprehensive platform consolidates information from your IaaS and Cloud service providers, enabling real-time oversight, automated notifications, and in-depth performance analysis. Boost operational efficiency using eBPF instrumentation through New Relic eAPM, and utilize personalized dashboards to maximize resource management, manage expenses, and guarantee the dependability of your infrastructure.

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Analysis

New Relic's innovative platform is specifically designed for log analysis, equipping organizations with immediate, actionable insights derived from their applications and infrastructure. By consolidating logs from your entire environment in real time, it facilitates comprehensive visibility across your tech stack, allowing executives and decision-makers to make informed choices more swiftly. With sophisticated search functions, tailor-made dashboards, and AI-enhanced tools, you can efficiently pinpoint trends, address issues, and enhance the performance of essential systems. Streamline your log management processes, improve operational effectiveness, and secure a competitive advantage through valuable insights offered by New Relic Log Analysis.

Log Management

New Relic Log Management streamlines the process of gathering, examining, and responding to log information throughout your applications and infrastructure. Specifically designed for enterprise requirements, it delivers immediate insights, utilizes AI-driven analytics, and ensures smooth connectivity with telemetry data for quicker issue resolution. Featuring customizable dashboards and sophisticated search functions, it helps eliminate data silos, boost visibility, and enhance operational productivity. Optimize your workflow and derive meaningful insights with a solution tailored for compliance and able to scale with ease.

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Enhance and streamline your network monitoring with the robust solutions offered by New Relic. Effortlessly combine SNMP and flow data throughout your infrastructure to gain immediate insights into performance and traffic trends. Utilize AI-driven alerts for swift anomaly detection, improve operational efficiency, and minimize MTTR through actionable insights. Designed specifically for enterprise requirements, New Relic guarantees that your network remains effective, dependable, and prepared for any challenge. Discover the benefits of comprehensive, unified analysis and elevate your IT strategy now.

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Observability

New Relic equips businesses with cutting-edge observability tools, offering unparalleled insight throughout your technology ecosystem. Our AI-powered, integrated data platform consolidates telemetry from user interfaces to backend infrastructure, facilitating immediate insights and proactive problem-solving. Featuring sophisticated capabilities such as automated notifications, personalized dashboards, and comprehensive analytics, New Relic enables you to enhance performance, minimize downtime, and provide exceptional digital experiences. By streamlining observability at an enterprise level, New Relic transforms your system data into a valuable strategic resource, fostering operational effectiveness and innovation. Begin your journey towards enhanced observability today.

Web Analytics

New Relic's Website Performance Monitoring equips digital leaders with the tools needed to safeguard and boost online revenue by ensuring their websites perform at peak efficiency. This user-friendly, code-free solution offers continuous and automated monitoring, swiftly identifying and notifying users of critical issues such as website downtime and slow loading speeds that can negatively affect conversion rates and customer satisfaction. By providing valuable insights into essential metrics like Core Web Vitals, it supports data-driven decision-making to enhance user experience, refine marketing efforts, and maintain a competitive advantage. New Relic’s platform delivers the necessary visibility to reduce revenue loss attributed to subpar website performance, enhance marketing return on investment, and align digital strategies with business goals.

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Monitoring

New Relic's Website Performance Monitoring equips digital leaders with the tools to safeguard and enhance their online revenue by guaranteeing peak website efficiency. This user-friendly, no-code platform offers continuous, automated surveillance that swiftly detects and notifies users of critical issues such as outages and sluggish loading times, both of which can adversely affect conversion rates and customer satisfaction. By presenting actionable insights into vital metrics, including Core Web Vitals, it allows for data-driven decision-making aimed at enhancing user experience, fine-tuning marketing efforts, and sustaining a competitive advantage. New Relic’s solution delivers the necessary visibility to reduce revenue losses due to subpar website performance, boost marketing return on investment, and ensure that digital strategies align with business goals.

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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