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What is New Spark?

An all-encompassing media platform designed for enterprises enables video producers, broadcasters, and publishers to swiftly collect, enhance, store, and collaborate on their media assets. This solution streamlines the process of obtaining authentic stories and b-roll footage at a large scale, both from internal sources and external contributors. By automating tasks such as asset tagging, moderation, and the review process, it facilitates seamless multi-platform publishing. The governance model allows for risk mitigation while ensuring standardization at scale with a simple "Set-it-and-forget-it" approach. To further enhance efficiency, responsive upload widgets can be integrated, governance can be enforced, and email notifications can boost transparency throughout the workflow. Our platform supports various editing functionalities, including trimming, cropping, pillarboxing, and side blurring, in addition to providing options for downloading source files. All incoming media assets undergo advanced recognition processes, including facial, object, scene, and celebrity detection, ensuring that your content is organized and easily accessible. With this comprehensive solution, you can focus more on creativity and storytelling while the platform handles the complexities of media management.

What is CustomerStories?

Customer experiences serve as the most persuasive type of marketing content, effectively opening doors to new business opportunities. When individuals are in search of solutions or products, they are more inclined to trust the experiences of other customers over conventional marketing or sales messages. An impressive 92% of enterprise buyers acknowledge that customer narratives play a crucial role in shaping their purchasing choices. Furthermore, the probability of completing a purchase increases by 32% for buyers who encounter a customer story during their decision-making process. Customers who have shared their experiences publicly are often more enthusiastic advocates for those products. To maximize the impact of these narratives, a robust platform can be designed to collect and showcase contributions from customers, partners, and employees who have influenced the brand's success. This system should also enable the smooth dissemination of customer stories across various digital channels, ensuring that potential buyers remain engaged throughout their purchasing journey. In addition, utilizing advanced metrics can effectively illustrate the program's return on investment by connecting revenue to specific deals, stories, products, and media outlets, thereby refining the overall marketing approach. Ultimately, cultivating a diverse array of customer stories not only enhances credibility but also fosters a dedicated community of advocates who passionately support the brand, inviting even more potential customers to join in. This ongoing engagement can lead to a lasting impact on brand loyalty and overall market presence.

Media

Media

Integrations Supported

Acquia DAM (Widen)
Brightcove
Getty Images
IBM Aspera
JW Player
YouTube

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$150 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

New Spark

Date Founded

2018

Company Location

Canada

Company Website

www.newspark.ca

Company Facts

Organization Name

CustomerStories

Date Founded

2018

Company Location

United States

Company Website

customerstories.net

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management

Contest

Entry Management
Judging Management
Scoring
Voting Management

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
File Conversion
Metadata Management
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Compliance Tracking
Document Management
Forms Management
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

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