Ratings and Reviews 13 Ratings
Ratings and Reviews 2,619 Ratings
What is NewWaySERVICE?
NewWaySERVICE is a comprehensive online software solution designed to efficiently handle service requests from customers across various industries. This platform enables users to monitor and oversee all types of service inquiries, including repairs and maintenance, ensuring that no request goes unnoticed. With NewWaySERVICE, each service request, or work order, can be meticulously tracked from inception to completion, allowing for precise documentation of the time invested by technicians on each task. Additionally, the software encompasses essential modules necessary for effective service department management, such as Work Orders, Equipment, Customer Management, Planning, Inventory, Service Contracts, Guarantees, and a Web Portal for easy access. By signing up for a free trial at NewWaySERVICE.com, you can explore its features and optimize your service operations without any initial investment. Once you experience the benefits firsthand, you'll likely find it indispensable for enhancing the efficiency of your service team.
What is MaintainX?
MaintainX is a mobile-centric platform designed for work orders and procedures that empowers teams by clarifying their tasks and providing guidance on execution.
Our service digitizes and streamlines various essential documents, such as:
- Maintenance Work Orders
- Safety Procedures
- Environmental Checklists
- Tooling & Gauge Reporting
- Preventative Maintenance Procedures
- Auditing/Inspection Workflows
- Training Checklists
By offering real-time insights from the field, we enable operational leaders to enhance efficiency and make informed decisions that drive productivity. This transformation not only simplifies workflows but also fosters a culture of safety and accountability within the organization.
Integrations Supported
QuickBooks Online
MachineMetrics
Microsoft Power BI
One Step GPS
QuickBooks Accountants
QuickBooks Enterprise
Quickwork
Roghnu
SAP Business One
SAP ERP
API Availability
Has API
API Availability
Has API
Pricing Information
$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.
You do not have to pay for dispatchers or administrative staff who access the application.
Access to the customer portal is also free for your customers.
You do not have to pay for dispatchers or administrative staff who access the application.
Access to the customer portal is also free for your customers.
Free Trial Offered?
Pricing Information
$0/month/user
MaintainX offers 4 unique plans designed to accommodate businesses and budgets of all sizes. Learn more about our plans on our website.
Free
Essential: $25/seat/month
Premium: $75/seat/month
Enterprise: Contact Us
Free
Essential: $25/seat/month
Premium: $75/seat/month
Enterprise: Contact Us
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OroLogic Inc.
Date Founded
1996
Company Location
Canada
Company Website
www.NewWaySERVICE.com
Company Facts
Organization Name
MaintainX
Date Founded
2018
Company Location
United States
Company Website
www.getmaintainx.com/
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Self Service Portal
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Desk
Incident Management
Knowledge Base
Mobile Access
Self Service Portal
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Service Request Management
Not specified
Tradesman Job Management
Not specified
Work Order
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Recurring Appointments
Scheduling
Task Management
Categories and Features
Asset Performance Management
Not specified
Asset Tracking
Not specified
Business Process Automation
Not specified
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Connected Worker
Not specified
EAM
Not specified
Equipment Maintenance
Customer Database
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Equipment Management
Not specified
Facility Management
Not specified
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Reliability Centered Maintenance (RCM)
Not specified
Standard Operating Procedure (SOP)
Not specified
Work Order
Contract Management
Customer Database
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration