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What is NewgenONE Robotic Process Automation (RPA)?

Optimize both straightforward and complex business operations by integrating human capabilities with robotic processes, which significantly reduces the burden of routine tasks for knowledge workers and boosts overall organizational productivity. Employ machine learning (ML) and artificial intelligence (AI) to deliver intelligent responses to customer inquiries, while maintaining a personal touch in interactions. Newgen's Robotic Process Automation (RPA) acts as an essential link in achieving holistic process automation. This empowers businesses to manage repetitive and mundane tasks either autonomously or as part of larger, intricate enterprise workflows. Furthermore, Process Insights enables continuous monitoring of the health and efficiency of complex processes by revealing hidden challenges and pinpointing tasks ripe for automation, in addition to forecasting future resource requirements based on historical data. By adopting such advanced technology, organizations stand to not only enhance efficiency but also cultivate a more agile and adaptive work environment that can better respond to changing demands. Ultimately, this strategic approach positions businesses to thrive in an increasingly competitive landscape.

What is Newgen Claims Processing?

Optimize the entire claims process by automating every stage, from the initial loss notification and fraud detection to adjudication and final settlement. This system allows for the distinct handling of various claim types, such as death and maturity claims, while ensuring strict compliance with regulations to avoid any penalties. You will experience enhanced efficiency and accuracy in processing through features that manage data collection, oversee payments, handle salvage and recovery, process legal cases, and offer thorough monitoring. Additionally, the effective registration, adjudication, tracking, and oversight of all claim submissions are ensured. The integrated business rules facilitate automatic categorization of claims into “fast track” or “non-fast track” groups. Furthermore, you can effortlessly add or modify stakeholders involved in the claims process—such as garages, assessors, loss adjusters, surveyors, investigators, and claims officers—to boost operational efficiency. This all-encompassing strategy not only streamlines workflows but also promotes collaboration among all participants in the claims process. Finally, by implementing these enhancements, organizations can significantly improve their overall claims management experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

India

Company Website

newgensoft.com/platform/low-code-process-automation/robotic-process-automation/

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

India

Company Website

newgensoft.com/solutions/industries/insurance/claims-processing/

Categories and Features

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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