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Ratings and Reviews 0 Ratings
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What is Newgen eGov Office?
Transform your government operations into a fully digital and paperless model by leveraging automation to create a more streamlined environment. With our eGov Office suite, you can establish an agile framework that boosts the efficiency and effectiveness of interactions between Government and Citizens (G2C), Government and Businesses (G2B), and Government and other Government entities (G2G). Ensure a seamless automated lifecycle for documents and communications, from their initial creation to final archival. Standardizing processes across various departments and agencies will enable rapid file management, making operations more efficient. In addition, cultivate a collaborative learning environment equipped with cutting-edge tools such as content rating systems, the ability to add citations, and chat forums for meaningful discussions. Implement a clearly defined escalation matrix complemented by alerts, notifications, and automated reminders to ensure swift actions and timely responses. Experience a user-friendly file viewing setup that features a green note sheet and supports digital signatures within PDF files, all while integrating barcode technology for efficient tracking of documents and correspondence. This comprehensive approach not only optimizes workflow but also significantly elevates the quality of service delivery for all parties involved, ultimately fostering a more transparent and accountable government. By adopting these innovative solutions, you pave the way for a more responsive and effective governance model.
What is CivicPlus Process Automation and Digital Services?
CivicPlus Process Automation and Digital Services equips local governments with the essential tools needed to provide citizens with accessible and convenient online services that align with budgetary constraints. Our user-friendly low-code platform simplifies the automation of various online services, eliminating the hassle of traditional paper processes. By integrating vital software systems, municipalities can streamline and enhance their daily operations. Citizens benefit from the ability to access services online, pay their bills, submit applications, obtain licenses, and much more, which significantly eases administrative burdens for both citizens and staff. Recognizing the challenges local governments face in transitioning to digital solutions, our clients typically see a revenue increase of around 20%. With more than 150 customizable pre-built templates available for immediate deployment, you can swiftly address the most frequent requests from both citizens and staff, making the shift to a digital-first approach smoother and more efficient. Embrace the future of local governance and transform the way you engage with your community.
Integrations Supported
CivicPlus Municipal Websites
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Newgen Software
Date Founded
1992
Company Location
United States
Company Website
newgensoft.com/solutions/industries/government/e-gov-office/
Company Facts
Organization Name
CivicPlus
Date Founded
2001
Company Location
United States
Company Website
www.civicplus.com/government-process-automation/
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management