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What is Nexa?

Entrust your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling to our dedicated virtual receptionists, available around the clock to cater to your customers at any time. Our answering service goes beyond just handling calls; our bilingual and highly trained virtual receptionists focus on boosting revenue while delivering an outstanding customer experience for businesses of all sizes. Whether you are a small business aiming to enhance your competitive edge or a large corporation seeking scalable staffing solutions, Nexa's virtual receptionists are equipped to assist you in both English and Spanish. Each time one of our professional receptionists picks up the phone, your customers will feel as if they are speaking to a member of your team, thanks to their thorough understanding of your industry. This expertise allows them to manage a higher volume of calls efficiently and accurately. Additionally, our receptionists are adept at qualifying incoming leads, proactively engaging potential clients, and handling every interaction with the utmost professionalism, ensuring your organization is always portrayed positively. By seamlessly integrating our services into your operations, you can significantly enhance customer interactions and boost overall efficiency. As a result, your business will not only save time and resources but also foster stronger relationships with your clientele.

What is Anserve?

In today's intensely competitive market, it is imperative for businesses of all sizes to fulfill customer expectations in order to sustain their operations. Each call received represents an opportunity, whether from a current client or a potential new one, highlighting the necessity for a dependable telephone answering service that ensures every inquiry is handled with efficiency and professionalism, no matter the time of day. If customers face delays beyond the initial ring before connecting with a knowledgeable representative, they may swiftly look toward your competitors. Anserve provides a 24/7 business answering service that guarantees outstanding live support and superior customer care, allowing your clients to remain satisfied while your business flourishes. Our continuous service not only keeps you connected with your customers but also empowers you to address their varying needs, whether significant or minor. Supported by a team of highly trained professionals and cutting-edge technology, we make certain that your callers receive precise information and responses that reflect the quality of service you would deliver personally. Opting for our services not only enhances customer loyalty but also contributes to the development of enduring relationships. Furthermore, this commitment to excellence will distinguish your brand in a crowded marketplace.

Media

Media

Integrations Supported

Act!
Calendly
Copper
Facebook
Gmail
Google Calendar
HubSpot Customer Platform
Pipedrive
QuickBooks Online
Rocket Matter
Salesforce
Service Fusion
ServiceTitan
Shopify
SimplePractice
Skedulo
Twilio
Zapier
monday.com

Integrations Supported

Act!
Calendly
Copper
Facebook
Gmail
Google Calendar
HubSpot Customer Platform
Pipedrive
QuickBooks Online
Rocket Matter
Salesforce
Service Fusion
ServiceTitan
Shopify
SimplePractice
Skedulo
Twilio
Zapier
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexa

Company Location

United States

Company Website

nexa.com

Company Facts

Organization Name

Anserve

Date Founded

1969

Company Location

United States

Company Website

www.anserve.com/business-answering-service/

Categories and Features

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