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What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

What is CloudFiler?

CloudFiler the No.1 email filing and search tool for Outlook. Built using the latest web-App technology from Microsoft and favoured by businesses across the globe, it ensures consist filing of emails to: the cloud, Windows folders, SharePoint, OneDrive, Egnyte, Autodesk Forma, Bentley ProjectWise, etc. You can not only file and search via any device that support Microsoft Outlook (Classic or New), but also for less than you would pay for the most basic filing tools. From the creator of the Oasys email management system previously owned by Arup and the Excitech Mail system owned by Symetri and now owned by Pentagon, CloudFiler is loved by users and business owners alike - check the reviews.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Entra ID
Microsoft Exchange
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams

Integrations Supported

Microsoft 365
Microsoft SharePoint
Autodesk Forma
Dropbox
Egnyte
Microsoft OneDrive
Microsoft Outlook
Oracle Aconex
Procore
ProjectWise

API Availability

API Availability

Has API

Pricing Information

on request
Free Trial Offered?

Pricing Information

£7/user/month
Three tiers are available: Standard, Professional and Enterprise. See our web site for details.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Company Facts

Organization Name

Dinamich Ltd

Date Founded

2021

Company Website

www.cloudfiler.io

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Document Management

CloudFiler is a specialized system designed exclusively for organizing emails. It does not handle any other types of documents. By simplifying the process for employees to categorize emails related to projects, clients, cases, and other matters, CloudFiler ensures that these critical communications remain easily accessible. This is particularly beneficial for businesses, as it allows for retrieval of important emails even after staff members depart. Additionally, it integrates seamlessly with your existing document management systems, whether those are Windows Folders, SharePoint, cloud services like Egnyte, Box, Dropbox, or other commercial platforms.

Not specified

Email Management

CloudFiler stands out as the leading solution for email organization. It simplifies the process for employees to categorize emails by projects, clients, cases, and other relevant categories, ensuring that important communications remain accessible even if personnel leave the company. This system seamlessly integrates these crucial documents with your existing files, whether stored in Windows folders, SharePoint, or cloud services such as Egnyte, Box, and Dropbox, as well as other commercial systems. Whether your team utilizes a combination of Classic and New Outlook or require the ability to file and retrieve emails while working from the office, on the go, or from home, CloudFiler offers comprehensive support across PC, Mac, Android, iPhone, tablets, and web browsers. This flexibility empowers your staff while providing you with the assurance that emails are securely organized in your storage, easily retrievable through our specially designed, lightning-fast search feature.

Email Archiving
Email Recall
Shared Inboxes

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