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What is NielsenIQ Omnishopper?

The evolution of consumer behaviors is prompting a shift from conventional shopping trips to online purchases, with many opting to return to stores for curbside delivery. By thoroughly analyzing the dynamics among various brands, retailers, and product categories, businesses can boost their share of consumer expenditures. Today's consumers fluidly transition between different sales channels and retailers, making it challenging to obtain a holistic understanding of the market and pinpointing significant opportunities. Employing NielsenIQ Omnishopper enables companies to monitor shopper behaviors and adjust to the evolving needs of consumers, thereby fostering data-driven strategies tailored to their audience. With a comprehensive view of the consumer journey and rich insights into brands, products, and categories, discovering new growth opportunities becomes a more manageable task. Our research panels maintain the highest standards of validation and robust criteria, ensuring that the insights provided reflect authentic behavioral patterns rather than incidental fluctuations, thus laying a strong groundwork for strategic decision-making. Additionally, this methodology equips businesses with the tools to anticipate market changes and proactively address the developing preferences of consumers, ultimately reinforcing their position in a competitive landscape.

What is Ingage?

Retail is unique, and the methods for engaging retail customers should be too. Instead of opting for a generic CRM solution that doesn’t cater specifically to retail, why not consider Ingage? With its innovative loyalty programs and AI-driven customer relationship management features, Ingage equips you with all the tools necessary for success. Numerous retailers are already capitalizing on Ingage to deliver personalized and contextually relevant communications to their customers, significantly enhancing loyalty and engagement levels. Ingage stands out as the only CRM platform powered by an advanced AI engine that allows you to understand the core preferences and needs of your customers. It offers a comprehensive perspective on customer interactions across multiple channels and touchpoints, enabling your marketing team to make informed investments in the most promising buyer intent signals, thereby boosting marketing ROI. Thanks to Ingage’s omnichannel machine learning capabilities, you can customize your marketing strategies for SMS, Email, WhatsApp, Push notifications, and Facebook. Furthermore, by identifying upselling opportunities, you could see an increase in click-through rates by up to 50%. Embrace the evolution of retail engagement with Ingage, and witness remarkable growth in your business! By choosing Ingage, you not only enhance customer interaction but also position yourself as a leader in retail innovation.

Media

Media

Integrations Supported

Facebook
Microsoft 365
Paradigm Vendo
WhatsApp

Integrations Supported

Facebook
Microsoft 365
Paradigm Vendo
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NielsenIQ

Company Location

United States

Company Website

nielseniq.com/global/en/solutions/omnishopper/

Company Facts

Organization Name

Ingage

Company Location

India

Company Website

www.getingage.ai/

Categories and Features

Categories and Features

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