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What is Nova SensAI?

Rapidly detect and predict outages and issues that affect subscribers, many of which frequently go unnoticed. This methodology reveals the consequences, origins, and fundamental reasons for incidents, enabling prioritization and quicker fault resolution while proactively improving the user experience. It forecasts and identifies disruptions and faults across mobile and fixed networks, as well as in both physical and virtual settings. Abnormal incidents that affect network functionality and user satisfaction are categorized, correlated, and analyzed for enhanced evaluation. Fault locations are pinpointed, and root causes are identified to facilitate effective, coordinated, and targeted interventions. By integrating and analyzing information from diverse source systems, it dismantles silos and delivers cohesive insights. Furthermore, it enhances latency, network performance, and service delivery through a thorough, multi-layered anomaly detection system paired with correlated analytics. The approach also addresses transient degradations and persistent problems that could impede performance, ultimately ensuring an exceptional user experience. This proactive strategy not only boosts operational efficiency but also cultivates customer satisfaction and loyalty, driving long-term business success. Continuous improvements and adjustments based on insights gathered contribute to an adaptable and resilient network infrastructure.

What is FirstWave Secure Traffic Manager?

Secure Traffic Manager is an advanced platform crafted to monitor network traffic and application performance in real-time, ensuring a consistently high standard of service quality. It offers deep visibility into network operations, which allows for proactive management of customer connections by assessing their health. With its innovative "distress score," it becomes possible to identify users facing poor service and address issues before they escalate. Furthermore, it provides critical insights into bandwidth consumption across various applications, aiding in the detection of struggling applications and revealing the roots of their performance challenges. STM enables intricate, real-time management of network traffic, focusing on different layers such as applications, users, and segments of the network. By analyzing correlations within the data, you can determine whether issues stem from a particular customer, an application, or a segment of the network, while also granting access to both current and historical data for each customer, allowing for the anticipation and alleviation of potential problems. This holistic strategy not only improves the user experience but also boosts the overall effectiveness of the network infrastructure, ensuring that all components function optimally. Additionally, the platform's capability to adapt to changing network demands further reinforces its value in maintaining a seamless digital environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Company Facts

Organization Name

FirstWave

Date Founded

2001

Company Location

Australia

Company Website

firstwave.com/products/secure-traffic-manager/

Categories and Features

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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