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What is Nova SensAI?

Rapidly detect and predict outages and issues that affect subscribers, many of which frequently go unnoticed. This methodology reveals the consequences, origins, and fundamental reasons for incidents, enabling prioritization and quicker fault resolution while proactively improving the user experience. It forecasts and identifies disruptions and faults across mobile and fixed networks, as well as in both physical and virtual settings. Abnormal incidents that affect network functionality and user satisfaction are categorized, correlated, and analyzed for enhanced evaluation. Fault locations are pinpointed, and root causes are identified to facilitate effective, coordinated, and targeted interventions. By integrating and analyzing information from diverse source systems, it dismantles silos and delivers cohesive insights. Furthermore, it enhances latency, network performance, and service delivery through a thorough, multi-layered anomaly detection system paired with correlated analytics. The approach also addresses transient degradations and persistent problems that could impede performance, ultimately ensuring an exceptional user experience. This proactive strategy not only boosts operational efficiency but also cultivates customer satisfaction and loyalty, driving long-term business success. Continuous improvements and adjustments based on insights gathered contribute to an adaptable and resilient network infrastructure.

What is Mobileum?

As the demand for data and digital services continues to surge, operators are constantly faced with the challenge of investing in various critical components such as networks, spectrum, software, and services. This scenario compels them to manage a multitude of diverse vendor ecosystems, leading to a tangled web of silos that rely on labor-intensive manual procedures. Such complexity can hinder their ability to effectively capture, correlate, track, and bill for specific usage events. On a global scale, telecom subscribers produce billions of network events daily; each call, text, email, or download can result in hundreds of individual events that require careful oversight. Moreover, the increasing volume and complexity of these events are exacerbated by the relentless rollout of new services, content, partners, and devices, which complicates system management even further. To tackle these challenges, operators are under pressure to devise innovative strategies that not only streamline these processes but also improve their overall operational effectiveness. Ultimately, the successful navigation of these hurdles will be essential for operators to maintain competitiveness in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Company Facts

Organization Name

Mobileum

Company Location

United States

Company Website

www.mobileum.com

Categories and Features

QoE/QoS Monitoring

Not specified

Categories and Features

Risk Management

Not specified

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