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What is Nova SensAI?

Rapidly detect and predict outages and issues that affect subscribers, many of which frequently go unnoticed. This methodology reveals the consequences, origins, and fundamental reasons for incidents, enabling prioritization and quicker fault resolution while proactively improving the user experience. It forecasts and identifies disruptions and faults across mobile and fixed networks, as well as in both physical and virtual settings. Abnormal incidents that affect network functionality and user satisfaction are categorized, correlated, and analyzed for enhanced evaluation. Fault locations are pinpointed, and root causes are identified to facilitate effective, coordinated, and targeted interventions. By integrating and analyzing information from diverse source systems, it dismantles silos and delivers cohesive insights. Furthermore, it enhances latency, network performance, and service delivery through a thorough, multi-layered anomaly detection system paired with correlated analytics. The approach also addresses transient degradations and persistent problems that could impede performance, ultimately ensuring an exceptional user experience. This proactive strategy not only boosts operational efficiency but also cultivates customer satisfaction and loyalty, driving long-term business success. Continuous improvements and adjustments based on insights gathered contribute to an adaptable and resilient network infrastructure.

What is Mobileum?

As the demand for data and digital services continues to surge, operators are constantly faced with the challenge of investing in various critical components such as networks, spectrum, software, and services. This scenario compels them to manage a multitude of diverse vendor ecosystems, leading to a tangled web of silos that rely on labor-intensive manual procedures. Such complexity can hinder their ability to effectively capture, correlate, track, and bill for specific usage events. On a global scale, telecom subscribers produce billions of network events daily; each call, text, email, or download can result in hundreds of individual events that require careful oversight. Moreover, the increasing volume and complexity of these events are exacerbated by the relentless rollout of new services, content, partners, and devices, which complicates system management even further. To tackle these challenges, operators are under pressure to devise innovative strategies that not only streamline these processes but also improve their overall operational effectiveness. Ultimately, the successful navigation of these hurdles will be essential for operators to maintain competitiveness in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Company Facts

Organization Name

Mobileum

Company Location

United States

Company Website

www.mobileum.com

Categories and Features

Categories and Features

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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