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What is TrackTik?

TrackTik is a cutting-edge software solution tailored for the management of security personnel, providing users with real-time, actionable insights that enhance both field operations and administrative tasks. This powerful platform, accessible via mobile and web, creates a connection between on-site staff, management, and clients through an extensive array of business intelligence tools, guard management features, and automated financial functionalities. Among its diverse offerings, TrackTik's Guarding Suite encompasses vital components such as a client portal, a real-time dashboard, a guard tour system, comprehensive reporting, guard tracking, and analytics, along with an assortment of tools for efficient guarding. Additionally, TrackTik facilitates streamlined operations, empowering security companies to improve their efficiency and elevate the quality of their service delivery. By leveraging this platform, security firms can not only optimize their workflows but also significantly enhance client satisfaction and operational transparency.

What is Novagems?

Security Personnel Management Software is designed to oversee your security team and monitor their activities closely. By strategically placing NCF tags throughout your property, you can significantly enhance the safety of your environment. Effectively organize guard schedules for either a single day or multiple locations to optimize coverage. In emergency situations, solidarity guards can send immediate alerts, ensuring a swift response. Boost operational efficiency by automating routine tasks entirely, allowing your team to focus on critical security duties. Guards can effortlessly report incidents using photos and text messages, providing real-time documentation. You can monitor the punctuality and movements of your guards in real-time, quickly addressing any issues such as incomplete patrols or unmet obligations. Keeping detailed records is essential for assessing employee performance, which aids in evaluations and reward systems. This software is instrumental in delivering exceptional security services, offering instant reports on patrol checkpoints for comprehensive oversight. Furthermore, it enhances communication between guards and management, ensuring the effective implementation of all security protocols. With these features, you can foster a more cohesive and responsive security team.

What is Guardhouse?

Guardhouse is an all-encompassing scheduling platform that offers valuable insights into various aspects such as availability, overtime, fatigue management, financial tracking, compliance, and shift conflicts. It simplifies the process of scheduling appropriate shifts at the most effective times, empowering users to manage their resources effortlessly. By merging time and attendance, invoicing, and payroll into a singular data entry point, it significantly boosts accuracy while minimizing the time dedicated to administrative responsibilities, ultimately driving revenue and enhancing profitability. The integrated invoicing software within Guardhouse helps to streamline the management of invoicing and payroll, relieving users of tedious tasks. Furthermore, the platform conducts automated daily checks for security licenses coupled with timely renewal reminders, ensuring that all guard compliance profiles are up-to-date. We work closely with regulatory agencies in every state to maintain strict adherence to essential compliance requirements. Our fully compliant security incident reporting system allows for the straightforward submission of detailed incident reports, and the feature for custom form creation guarantees that traditional manual reporting is rendered obsolete. This innovative system not only simplifies operational processes but also significantly boosts overall efficiency and productivity across the board. Ultimately, Guardhouse stands as a pivotal tool for organizations aiming to enhance their operational workflows and compliance management.

Media

Media

Media

Integrations Supported

MYOB
Xero

Integrations Supported

MYOB
Xero

Integrations Supported

MYOB
Xero

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2.49/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrackTik Software

Date Founded

2013

Company Location

Canada

Company Website

www.tracktik.com

Company Facts

Organization Name

Novagems

Date Founded

2017

Company Location

Canada

Company Website

novage.ms

Company Facts

Organization Name

Guardhouse

Date Founded

2018

Company Location

Australia

Company Website

guardhousehq.com

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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