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What is Novu?

Novu is an open-source notification and communication infrastructure platform designed to connect applications, products, and AI agents to the channels where users already work. It provides one unified layer for sending notifications through in-app inboxes, email, SMS, push, chat, Slack, Microsoft Teams, Telegram, Discord, and custom channels. The platform helps developers avoid building notification systems from scratch by offering ready-made components, APIs, workflow orchestration, content tools, and integrations. Its embeddable inbox component allows teams to add an in-app notification center with only a few lines of code. Novu also includes user preference controls so users can decide how and where they receive messages. Real-time delivery, snoozing, digesting, and workflow orchestration help teams control timing, frequency, and channel routing across complex communication flows. The block-based email editor allows teams to create dynamic emails without relying on old HTML table workflows. Novu’s framework supports code-based workflows, runtime control, schema validation, React Email, and local data access when teams need more engineering flexibility. Novu Connect adds an agent communication layer that lets AI agents reach users through Slack, email, Discord, and other channels from a single conversation. This makes Novu useful for agent workflows such as approvals, support, alerts, product updates, and operational messages. With open-source foundations, developer-friendly tools, omnichannel delivery, and agent-user communication infrastructure, Novu helps product teams build scalable messaging systems for both humans and AI agents.

What is Mok?

Mok is a powerful solution for customer engagement that unifies user interactions and notifications across multiple channels, including push notifications, email, SMS, in-app messaging, WhatsApp, and Telegram. It operates through a single API that seamlessly connects with more than 50 service providers, enhancing the efficiency of communication workflows for developers. With a straightforward drag-and-drop workflow builder, Mok enables users to create complex notification processes without requiring any coding expertise. The platform features a loyalty engine that allows businesses to tailor and gamify user interactions, ultimately boosting engagement and improving retention rates. Furthermore, Mok provides real-time analytics on customer interactions, which can inform data-driven strategies to enhance revenue growth. Designed for seamless integration, Mok works across various devices and prioritizes robust data security protocols. Additionally, this all-encompassing platform makes it easier for users to monitor and assess notifications, facilitating the identification of trends and issues while improving the overall customer experience and maintaining high engagement levels. As a result, businesses can leverage Mok to enhance their communication strategies and foster a more interactive relationship with their customers.

Media

Media

Integrations Supported

Mailgun
Microsoft Teams
Plivo
SendGrid
Slack
Twilio
Amazon Web Services (AWS)
Claude Duet
Claude Managed Agents
Claude for Legal
Discord
Mailchimp Transactional Email (Mandrill)
Mailjet

Integrations Supported

Mailgun
Microsoft Teams
Plivo
SendGrid
Slack
Twilio
Airship
Amazon SES
Expo
Facebook Messenger
Firebase
OneSignal
Telegram

API Availability

Has API

API Availability

Has API

Pricing Information

$30/month
Free Version

Pricing Information

$99 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Novu

Date Founded

2021

Company Location

Israel

Company Website

novu.co

Company Facts

Organization Name

Mok

Company Location

United Kingdom

Company Website

unomok.com

Categories and Features

Agentic AI

Not specified

Push Notifications

Not specified

Categories and Features

Popular Alternatives

Popular Alternatives

Novus Reviews & Ratings

Novus

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