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What is Numa?

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

What is Arini?

Enhance your operational efficiency while reducing costs with these three straightforward steps. First, effortlessly connect with your practice management software using a single click. Next, seamlessly direct calls from any telephone system to your Arini number for uninterrupted communication. You have the ability to personalize your AI to handle calls based on your preferences, guaranteeing an exceptional experience for your patients right from the beginning. Keep the connection alive even after calls end, which strengthens the overall relationship with your patients. Our clinics employ a variety of practice management systems and telephony providers, and Arini is engineered to integrate smoothly into your existing setup. We emphasize security by following industry-leading protocols and maintain HIPAA Business Associate Agreements with all our partners. To begin, we provide a 30-day trial where we collaborate closely with your dental team to customize your AI receptionist according to your specific requirements, including appointment scheduling and emergency response strategies. As we push the boundaries with advanced technology, our goal is to ensure you feel completely comfortable with the system before we assume responsibility for all your incoming call management. In addition, Arini's compatibility with a broad range of practice management software and telephone systems positions it as a flexible solution tailored for your practice’s needs. This adaptability allows for a smoother transition and ensures that your operations can continue without interruption.

Media

Media

Integrations Supported

CDK Global
DealerBuilt
Dealertrack DMS
Dentrix
ERA-IGNITE
EagleSoft
Open Dental Software
PBS DMS
Tekion
VinSolutions Connect CRM
Weave
Xtime

Integrations Supported

CDK Global
DealerBuilt
Dealertrack DMS
Dentrix
ERA-IGNITE
EagleSoft
Open Dental Software
PBS DMS
Tekion
VinSolutions Connect CRM
Weave
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Numa

Date Founded

2019

Company Location

United States

Company Website

www.numa.com

Company Facts

Organization Name

Arini

Company Location

United States

Company Website

www.arini.ai/

Categories and Features

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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