Ratings and Reviews 14 Ratings
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What is Numa?
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
What is Arini?
Enhance your operational efficiency while reducing costs with these three straightforward steps. First, effortlessly connect with your practice management software using a single click. Next, seamlessly direct calls from any telephone system to your Arini number for uninterrupted communication. You have the ability to personalize your AI to handle calls based on your preferences, guaranteeing an exceptional experience for your patients right from the beginning. Keep the connection alive even after calls end, which strengthens the overall relationship with your patients. Our clinics employ a variety of practice management systems and telephony providers, and Arini is engineered to integrate smoothly into your existing setup. We emphasize security by following industry-leading protocols and maintain HIPAA Business Associate Agreements with all our partners. To begin, we provide a 30-day trial where we collaborate closely with your dental team to customize your AI receptionist according to your specific requirements, including appointment scheduling and emergency response strategies. As we push the boundaries with advanced technology, our goal is to ensure you feel completely comfortable with the system before we assume responsibility for all your incoming call management. In addition, Arini's compatibility with a broad range of practice management software and telephone systems positions it as a flexible solution tailored for your practice’s needs. This adaptability allows for a smoother transition and ensures that your operations can continue without interruption.
Integrations Supported
CDK Global
DealerBuilt
Dealertrack DMS
Dentrix
ERA-IGNITE
EagleSoft
Open Dental Software
PBS DMS
Tekion
VinSolutions Connect CRM
Integrations Supported
CDK Global
DealerBuilt
Dealertrack DMS
Dentrix
ERA-IGNITE
EagleSoft
Open Dental Software
PBS DMS
Tekion
VinSolutions Connect CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Numa
Date Founded
2019
Company Location
United States
Company Website
www.numa.com
Company Facts
Organization Name
Arini
Company Location
United States
Company Website
www.arini.ai/
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Categories and Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning