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What is Numa?

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

What is Bizpromit?

The idea of having a virtual assistant available at all times is incredibly attractive to many business owners. This rising interest is primarily driven by the increasing demand for convenience and efficient time management in our rapidly evolving environment. As e-commerce continues to flourish, shoppers are looking for more tailored experiences. When you reflect on the amount of time dedicated to interactions with your selected virtual assistants, it becomes evident why numerous entrepreneurs are adopting this modern approach. Virtual assistants allow you to delegate tasks that do not directly impact your primary business objectives, letting you focus more on crucial areas like sales and marketing initiatives. Furthermore, they act as an essential tool for outsourcing responsibilities, optimizing processes that align with your specific skills. In addition to this, virtual assistants can help in arranging important information and ensuring that deadlines are adhered to, which ultimately boosts overall productivity. By utilizing their expertise, entrepreneurs can effectively manage the intricate nature of business operations while sustaining a competitive advantage in their field. Overall, the adoption of virtual assistants represents a significant shift toward maximizing efficiency in entrepreneurship.

Media

Media

Integrations Supported

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations Supported

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$6.59 per hour
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Numa

Date Founded

2019

Company Location

United States

Company Website

www.numa.com

Company Facts

Organization Name

Bizpromit

Company Website

bizpromit.com

Categories and Features

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