Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,128 Ratings
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Revaly Reviews & Ratings
    7 Ratings
    Company Website
  • Monarch Money Reviews & Ratings
    5 Ratings
    Company Website
  • NaviPlan Reviews & Ratings
    Company Website
  • Criminal IP ASM Reviews & Ratings
    18 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    98 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website
  • Caller ID Reputation Reviews & Ratings
    34 Ratings
    Company Website
  • Azore CFD Reviews & Ratings
    24 Ratings
    Company Website

What is Numa?

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

What is Goodcall?

Goodcall serves as a cutting-edge AI-driven phone assistant designed to enhance customer interactions for a diverse range of businesses, from emerging startups to established corporations. By leveraging advanced natural language processing, it operates 24/7, efficiently handling numerous tasks, including lead generation, appointment scheduling, and addressing frequently asked questions. With response times consistently under half a second and personalized conversation flows, Goodcall fosters productive and engaging interactions, significantly elevating the customer experience. The platform seamlessly integrates with various business tools like CRM systems and calendars, allowing companies to streamline their operations without necessitating extensive technical knowledge. Organizations can implement their AI phone assistant in minutes, benefiting from features such as spam call filtering, customized greetings, and detailed call analytics. Having successfully managed over 4 million calls in the U.S. and gaining the confidence of countless businesses, Goodcall opens up advanced AI voice technology for widespread use, proving to be a crucial resource in contemporary customer service. Moreover, its intuitive interface and quick setup make it an appealing option for businesses eager to improve their customer engagement strategies and overall operational efficiency.

Media

Media

Integrations Supported

Axis LMS
CDK Global
Calendly
Copilot
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Gmail
GoHighLevel
Google Calendar
Google Sheets
Google Voice
Housecall Pro
LeadConnect
Microsoft Teams
ServiceTitan
Tekion
VinSolutions Connect CRM
Xtime
Zapier

Integrations Supported

Axis LMS
CDK Global
Calendly
Copilot
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Gmail
GoHighLevel
Google Calendar
Google Sheets
Google Voice
Housecall Pro
LeadConnect
Microsoft Teams
ServiceTitan
Tekion
VinSolutions Connect CRM
Xtime
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Numa

Date Founded

2019

Company Location

United States

Company Website

www.numa.com

Company Facts

Organization Name

Goodcall

Date Founded

2021

Company Location

United States

Company Website

www.goodcall.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

Spark Reviews & Ratings

Spark

Elysia Partners
Greetmate.ai Reviews & Ratings

Greetmate.ai

Pacific Codeline LLC
CallSnag Reviews & Ratings

CallSnag

Call Snag