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What is ChikPea O2B?

O2B emerges as a trailblazing subscription management and billing platform that is entirely built on Force.com. It possesses the extraordinary capability to transform your ideas into a lucrative reality, making it unmatched by any other solution in the market. When you are in the process of choosing your Subscriber Relationship Management (SRM) solution, it is crucial to aim for changes that will boost operational efficiencies and utilize innovative features that were not accessible before. Regardless of whether your offerings include Software as a Service (SaaS), Platform as a Service (PaaS), Hardware as a Service (HaaS), or conventional utility services, the intricacies of the sales process, monetization methods, and customer relationship management can vary greatly compared to those related to one-time sale products. ChikPea, which initially started in the telecommunications industry, has broadened its scope to serve multiple markets, with a focus on aspects like quoting, order management, service delivery, subscription billing, payments, collections, and change management. Dive into the realm of Subscriber Relationship Management today, and bear in mind that as a software development entity, we exclusively provide the necessary tools for your needs, refraining from participating in billing services or telecom project management on your behalf. By prioritizing innovation and efficiency, our objective is to empower enterprises to optimize their operations and elevate customer satisfaction significantly, creating lasting relationships in the process. With our support, businesses can fully realize their potential in the evolving landscape of subscription-based services.

What is Cadebill?

Developed by MCL Systems, Cadebill is an all-encompassing billing and convergent charging solution specifically designed for the telecommunications industry. This advanced platform meets the needs of various service providers, including telephone companies, cable operators, wireless carriers, Internet service providers (ISPs), and local telecom firms, providing them with a suite of tools that streamline the launch of innovative products and services. By improving the speed and precision of rollouts, Cadebill reduces redundancies and automates numerous operational tasks, which can lead to significant decreases in both capital and operational costs while also resulting in a lower total cost of ownership (TCO) and enhanced return on investment (ROI). Key functionalities of the platform include inventory management, chargeback tracking, integration with calling systems, customer relationship management (CRM), and call rating features, among others. Additionally, Cadebill not only enhances the efficiency of existing operations but also equips businesses to navigate and respond to future challenges within the telecommunications sector, ensuring they remain competitive in a rapidly evolving market. As a result, the implementation of Cadebill can profoundly transform how these companies manage their billing and service delivery processes.

Media

Media

Integrations Supported

CHILI
Salesforce

Integrations Supported

CHILI
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChikPea

Date Founded

2006

Company Location

United States

Company Website

chikpea.com/o2b/

Company Facts

Organization Name

MCL Systems

Date Founded

1991

Company Location

United States

Company Website

www.cadebill.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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