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What is ChikPea O2B?

O2B emerges as a trailblazing subscription management and billing platform that is entirely built on Force.com. It possesses the extraordinary capability to transform your ideas into a lucrative reality, making it unmatched by any other solution in the market. When you are in the process of choosing your Subscriber Relationship Management (SRM) solution, it is crucial to aim for changes that will boost operational efficiencies and utilize innovative features that were not accessible before. Regardless of whether your offerings include Software as a Service (SaaS), Platform as a Service (PaaS), Hardware as a Service (HaaS), or conventional utility services, the intricacies of the sales process, monetization methods, and customer relationship management can vary greatly compared to those related to one-time sale products. ChikPea, which initially started in the telecommunications industry, has broadened its scope to serve multiple markets, with a focus on aspects like quoting, order management, service delivery, subscription billing, payments, collections, and change management. Dive into the realm of Subscriber Relationship Management today, and bear in mind that as a software development entity, we exclusively provide the necessary tools for your needs, refraining from participating in billing services or telecom project management on your behalf. By prioritizing innovation and efficiency, our objective is to empower enterprises to optimize their operations and elevate customer satisfaction significantly, creating lasting relationships in the process. With our support, businesses can fully realize their potential in the evolving landscape of subscription-based services.

What is Cloudmore?

Cloudmore provides a range of solutions tailored for businesses aiming to address the complexities of procuring recurring services, vendors shifting towards subscription revenue models, and service providers embracing cloud technologies. It serves as a centralized platform for managing, billing, and selling to your subscription channel partners and clients. By utilizing Cloudmore, you can effectively tackle the difficulties associated with obtaining recurring and metered services. The platform streamlines billing processes, minimizing errors that can be financially detrimental. Customers have the autonomy to browse and purchase the services they need independently. Additionally, your offerings can be highlighted and sold through either an internal or external marketplace. With a comprehensive service catalog at your disposal, you can select items to feature in a personalized online store for your clientele. Pricing can be adjusted on a global scale or tailored specifically to each customer. Moreover, you have the capability to generate offers and quotes from your service catalog, while administrators can oversee and manage monthly billing details, along with discovering new service opportunities. Overall, Cloudmore enhances the efficiency of service management and sales in the subscription economy.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Acronis Cyber Protect Cloud
Bitdefender Advanced Threat Intelligence
Kaspersky Anti-Virus
Microsoft 365
Microsoft Azure
WatchGuard Endpoint Protection Platform (EPP)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

499
Tiered pricing is based on sales transaction volumes in Cloudmore
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ChikPea

Date Founded

2006

Company Location

United States

Company Website

chikpea.com/o2b/

Company Facts

Organization Name

Cloudmore

Date Founded

2004

Company Location

Sweden

Company Website

web.cloudmore.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customizable Invoices
Dunning Management
Invoice History
Payment Processing
Service Ticket Billing
Tax Calculator

Order Management

Not specified

Recurring Billing

Not specified

Categories and Features

B2B eCommerce

Not specified

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Hourly Billing
Invoice History
Multi-Currency
Recurring/Subscription Billing

Billing and Provisioning

Billing & Invoicing
Contract Management
Customer Accounts
Customizable Billing
Order Management
Provisioning
Self Service Portal

Cloud Management

Billing & Provisioning
Cost Management
Multi-Cloud Management
Performance Analytics
SLA Management
Workflow Approval

Distribution

Order Management
Purchasing

Recurring Billing

Customer Portal
Discount Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Subscription Billing

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Subscription Management

Cancellation Management
Product Catalog
Recurring Billing
Revenue Recognition
Self Service Portal
Subscription Plan Management
Trial Management
Usage Tracking/Analytics

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