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What is ChikPea O2B?

O2B emerges as a trailblazing subscription management and billing platform that is entirely built on Force.com. It possesses the extraordinary capability to transform your ideas into a lucrative reality, making it unmatched by any other solution in the market. When you are in the process of choosing your Subscriber Relationship Management (SRM) solution, it is crucial to aim for changes that will boost operational efficiencies and utilize innovative features that were not accessible before. Regardless of whether your offerings include Software as a Service (SaaS), Platform as a Service (PaaS), Hardware as a Service (HaaS), or conventional utility services, the intricacies of the sales process, monetization methods, and customer relationship management can vary greatly compared to those related to one-time sale products. ChikPea, which initially started in the telecommunications industry, has broadened its scope to serve multiple markets, with a focus on aspects like quoting, order management, service delivery, subscription billing, payments, collections, and change management. Dive into the realm of Subscriber Relationship Management today, and bear in mind that as a software development entity, we exclusively provide the necessary tools for your needs, refraining from participating in billing services or telecom project management on your behalf. By prioritizing innovation and efficiency, our objective is to empower enterprises to optimize their operations and elevate customer satisfaction significantly, creating lasting relationships in the process. With our support, businesses can fully realize their potential in the evolving landscape of subscription-based services.

What is MasterStream?

MasterStream ERP focuses on delivering cutting-edge software and optimized process solutions specifically for the telecommunications industry. Our solutions can significantly improve your sales operations by providing ready-to-use automation systems or adaptable tools that integrate effortlessly with your existing platforms. Recognized as the most dependable solutions in the telecom sector, we excel in automating the distribution of sales and managing catalogs for wholesale, direct, and channel sales. By streamlining interactions between agents and providers, we guarantee fast and efficient generation of quotes and orders. Our tools help you maintain smooth operations and enhance your overall efficiency. The distinctive ecosystems developed by MasterStream have become vital in marketing, strengthening connections among telecom experts while enhancing visibility and sales potential for providers. This service, known as CPQaaS—Configure Price Quoting as a Service—merges the capabilities of the telecom industry’s top quote engine with your current software applications. With the integration of these robust tools, businesses can realize substantial enhancements in their sales processes and overall operational effectiveness, ultimately leading to better customer satisfaction and increased revenue.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

ChikPea

Date Founded

2006

Company Location

United States

Company Website

chikpea.com/o2b/

Company Facts

Organization Name

Salestream Software

Company Website

www.salestreamsoft.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customizable Invoices
Dunning Management
Invoice History
Payment Processing
Service Ticket Billing
Tax Calculator

Order Management

Not specified

Recurring Billing

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

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