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What is OPERA Cloud PMS?

Hoteliers have a wide range of needs for a property management system, which includes managing hotel operations, tracking guest preferences, overseeing room inventory and rates, and continuously adapting while prioritizing data security. To meet these comprehensive requirements, Oracle Hospitality has introduced the OPERA Cloud property management solution. This user-friendly PMS is designed for mobile access, allowing seamless IT processes and centralized information retrieval from any location at any time. With its open architecture, integrated services, and open API, OPERA Cloud encourages innovation and addresses the varied needs of hotels, significantly enhancing the guest experience. Tailored specifically for the hospitality industry, this cloud-based PMS provides crucial features that support hotels of all sizes and operational complexities. By freeing front desk personnel from a stationary position, the system facilitates guest service throughout the entire property, leading to shorter check-in and check-out times. Additionally, the platform boosts operational effectiveness by providing staff with real-time updates, which empowers hotels to swiftly respond to guest requests and preferences, ultimately fostering greater guest satisfaction. The advancement in technology continues to shape how hotels manage their operations, paving the way for even more improvements in the future.

What is BookingCenter?

Seamlessly oversee check-ins and check-outs with an interactive Tape Chart, while effectively managing reservations and leveraging adaptable folio controls along with automated, tailored communication letters. Access an extensive range of back-office reports that encompass key metrics such as Occupancy, Bookings, Revenue, and Batch processing, among other vital statistics. MyCard© guarantees PCI compliance and features an EMV Payment Gateway integrated with cutting-edge POS hardware, allowing for automatic authorizations and the convenience of swiping, tapping, or dipping with both ethernet and wireless devices. For full automation of your property, incorporate an unattended kiosk and capitalize on the opportunity to create a customized Booking Engine using industry-standard APIs. Harness our Concierge & Request System, which employs APIs and Webhooks to improve communication between staff and guests. From the initial pre-arrival phase through to the entirety of their stay, APIs provide your property with the versatility and innovation required for smooth operation. Benefit from seamless two-way integration with all GDS and major OTAs, simplifying the management of various rates, availability, and bookings. This all-encompassing system not only optimizes operational efficiency but also significantly elevates the guest experience, ensuring satisfaction at every touchpoint. Moreover, the ability to adapt and evolve the system based on guest feedback allows for continuous improvement in service delivery.

Media

Media

Integrations Supported

BOTSHOT
Bloomreach
Booking.com
Boulevard
Canary Digital Tipping
DigitalGuest
Expedia
Goki
Hudini
Inn-Flow
OPERA Central Sales
Oobeo
OpenKey
Oracle Cloud Infrastructure
RoomPriceGenie
Sertifi
Servme
Superbutler
Vouch
xcelerates

Integrations Supported

BOTSHOT
Bloomreach
Booking.com
Boulevard
Canary Digital Tipping
DigitalGuest
Expedia
Goki
Hudini
Inn-Flow
OPERA Central Sales
Oobeo
OpenKey
Oracle Cloud Infrastructure
RoomPriceGenie
Sertifi
Servme
Superbutler
Vouch
xcelerates

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

Company Facts

Organization Name

BookingCenter

Date Founded

1993

Company Location

United States

Company Website

www.bookingcenter.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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