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What is OPS?

C-SAM has created a cutting-edge asset management software called OPS™ that allows companies of every scale—from emerging startups to well-established global enterprises—to efficiently supervise, track, and manage their assets, supply chains, and personnel. Our flagship products have been refined and improved over more than twenty years of committed development and industry knowledge. This intuitive business management tool is crafted to provide essential functionalities that empower superior oversight of your equipment rental activities. It features a comprehensive fleet management system that guarantees smooth data integration across multiple job sites worldwide. With a centralized hub for all operational information, tracking movements across various locations and tasks becomes a hassle-free process. Employees are able to access the necessary data promptly, which significantly boosts workflow efficiency. Additionally, the ability to generate reports whenever needed and store them for future reference improves organizational productivity while offering a transparent view of project and task advancements. This software also supports businesses in making well-informed financial decisions based on equipment utilization and demand metrics, leading to enhanced fiscal management. In sum, our solution is designed to optimize operations and improve decision-making at every level of the organization, ultimately contributing to greater overall success.

What is Davisware GlobalEdge?

Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Longview Tax
Microsoft 365
QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

C-SAM

Company Location

United Kingdom

Company Website

www.c-sam.co.uk

Company Facts

Organization Name

Davisware

Date Founded

1988

Company Location

United States

Company Website

www.davisware.com/field-service-management-software-globaledge/

Categories and Features

Marine

Accounting Management
Maritime Crew Management
Scheduling
Storage Management

Oil and Gas

Logistics Management
Maintenance Management
Project Management
Work Order Management

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

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