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What is OSS360?

OSS360 is an integral component of the Advantage360 suite, delivering extensive operational support for a wide range of technologies including CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing, all consolidated into one platform. This all-encompassing solution features vital functionalities such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, churn and credit scoring, as well as general ledger (GL), accounts payable (AP), and lockbox capabilities, among many others. By offering a complete software suite, OSS360 removes the necessity for clients to obtain various modules from different vendors and piece them together through middleware or other technologies. One of the standout features of the platform is the Past Due Treatment, which allows for customizable rules to effectively manage subscriber delinquencies and ensure that appropriate actions are taken to maintain service continuity. Furthermore, OSS360 significantly boosts operational efficiency, empowering businesses to concentrate on growth and enhancing customer satisfaction without the burden of juggling numerous systems. This streamlined approach not only reduces complexity but also fosters a more cohesive business environment. Ultimately, OSS360 equips organizations with the tools needed to thrive in a competitive marketplace.

What is CommVergence?

Billing can often be complex, requiring careful attention to detail and a dedication to outstanding service. iCommVergence presents a holistic solution that empowers you to handle billing for modern telecommunications services while preparing you for future challenges. The automated system optimizes the billing workflow, enabling you to issue invoices promptly and with improved efficiency, generally demanding fewer resources and less time compared to your existing methods. By adopting this integrated, state-of-the-art OSS/BSS platform, you can streamline a variety of operations: manage all billing functionalities through a single interface, leverage table-driven capabilities for greater customization, enhance customer service interactions, support a cohesive multi-service architecture, create a flexible rules-based engine, and oversee an array of functions including billing, customer support, rating, issue management, payment, and point-of-sale tasks. Additionally, this platform allows for seamless integration of web technologies with third-party applications, provides options for customizable bundling and discounting, and improves overall workflow efficiencies across your organization. Ultimately, this strategy not only simplifies your billing process but also equips your business to excel in the rapidly changing telecommunications industry, ensuring you remain competitive and responsive to market needs.

Media

Media

Integrations Supported

Integrations Supported

Avalara
Calix Cloud
Paymentus

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Advantage360 Software

Date Founded

1984

Company Location

United States

Company Website

www.advantage360.com

Company Facts

Organization Name

CommSoft

Date Founded

1985

Company Location

United States

Company Website

www.commsoft.net/client-service

Categories and Features

Billing and Provisioning

Billing & Invoicing
Contract Management
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

OSS/BSS

Not specified

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