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What is Objection.co?

Objection.co functions as a powerful reputation management solution aimed at protecting businesses from the adverse effects of competitors, automated bots, unscrupulous clients, and various other sources of unfavorable reviews. Utilizing our distinctive API, you can swiftly analyze vast amounts of negative feedback, capable of processing tens of thousands of reviews per second. Our state-of-the-art review screening enhances the quality of evaluations, while the removal of damaging reviews not only strengthens our product's effectiveness but also enhances our machine learning capabilities. The technology we provide for responding to reviews efficiently extracts important snippets and integrates them into genuine replies, which can be promptly pasted into your public response area. Furthermore, we offer comprehensive case management for each customer who takes the time to highlight areas for improvement. Distinctively, Objection.co is the only straightforward Review Dispute Software that encompasses all essential features to address negative reviews while nurturing a positive image for your business, enabling you to concentrate on core activities without interruptions. By refining the review management process, we assist you in building a more positive reputation that resonates well with potential customers, ultimately driving increased business success.

What is GuestTouch?

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

Media

Media

Integrations Supported

Integrations Supported

ASI PMS
Booking.com
Clock PMS+
Cloudbeds
Expedia
FLEXIPASS
Google Business Profile
Little Hotelier
Mews
Opera
RMS Cloud
SiteMinder
Stayntouch PMS
Tripadvisor
WhatsApp
Zapier

API Availability

API Availability

Pricing Information

$159.99 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Objection.co

Date Founded

2019

Company Location

United States

Company Website

objection.co

Company Facts

Organization Name

GuestTouch

Company Location

United States

Company Website

www.guesttouch.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification

Categories and Features

AI Review Management

Not specified

Chatbot

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Guest Messaging

Not specified

Live Chat

Not specified

Messaging

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Survey

Not specified

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