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What is Obsess?

Obsess is revolutionizing the realm of online retail, especially in categories that benefit from exploration and discovery. Our mission is to enhance the online shopping experience, shifting away from the traditional grid layout that has been a mainstay since Amazon's early days over twenty years ago. By focusing on Augmented and Virtual Reality, we deliver a software solution that enables consumers to enjoy immersive shopping adventures. Our cutting-edge technology empowers brands and retailers to create 3D 360-degree shopping environments on their websites, mobile apps, and social media platforms through our pioneering 3D Commerce Cloud. Our diverse team comprises experts in platform development, consumer technology, fashion, e-commerce, gaming, and 3D artistry, all committed to making shopping a delightful experience for users. With seamless integration capabilities for existing e-commerce systems and shopping carts, along with comprehensive internationalization features, we ensure an effortless user journey. Moreover, we offer customized, high-definition 3D CGI virtual environments tailored to various industries such as fashion, beauty, consumer packaged goods, media and entertainment, electronics, and lifestyle. By prioritizing innovation and creativity, we aim to transform how consumers interact with products online, ensuring that the shopping experience is not only practical but also genuinely enjoyable. Our vision is to create a retail landscape where engaging with products becomes an adventure in itself.

What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

Media

Media

Integrations Supported

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Obsess

Date Founded

2017

Company Location

United States

Company Website

obsessar.com

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Categories and Features

Virtual Shopping

Not specified

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

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