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What is Octocom?
Provide continuous, human-like engagement in various languages across multiple platforms, guaranteeing that customer support and sales processes are automated while maintaining high levels of satisfaction. By offering immediate, human-level assistance at any time, businesses can lower costs and boost productivity. Most customer inquiries can be handled without human intervention, allowing only the more intricate issues to be directed to human agents. This approach results in higher conversion rates, as customers find it easier to discover and choose the right products, akin to the personalized service typically experienced in physical retail settings. Engage customers with customized messages triggered by specific actions, such as adding products to their cart, browsing product pages, abandoning carts, or completing purchases. Furthermore, our bots can function across a variety of platforms, including widely used messaging applications like WhatsApp and Instagram, ensuring extensive communication coverage. With these features integrated, businesses can foster a smooth and effective customer experience that effectively merges digital interaction with personal touch, ultimately enhancing brand loyalty and customer satisfaction. In this way, companies not only meet but exceed customer expectations in today’s fast-paced marketplace.
What is Frequentli.ai?
Swiftly respond to customer questions in just seconds, enabling you to conserve an astounding 15 hours of customer support weekly while simultaneously increasing website engagement by 30%. It's crucial to understand that not every detail can be included on your landing page, and numerous users prefer to seek answers independently. Our innovative widget offers immediate access to vital product information, significantly improving user experience and overall satisfaction. By simplifying this process, you not only empower your users but also cultivate a more effective support framework that benefits both parties. This approach leads to increased customer loyalty and a more robust online presence.
Media
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Integrations Supported
Adobe Commerce
BigCommerce
Dixa
Facebook
Facebook Messenger
Gmail
Gorgias
HubSpot CRM
HubSpot Customer Platform
Instagram
Integrations Supported
Adobe Commerce
BigCommerce
Dixa
Facebook
Facebook Messenger
Gmail
Gorgias
HubSpot CRM
HubSpot Customer Platform
Instagram
API Availability
Has API
API Availability
Has API
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Octocom
Company Website
www.octocom.ai/
Company Facts
Organization Name
Makebot.ai
Date Founded
2018
Company Location
South Korea
Company Website
makebot.ai/
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration