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What is Odeko?

Effortlessly place an order for a latte, cold brew, pour over, and cortado through our mobile ordering system, which optimizes supply chain management for cafes. With this innovative service, patrons can conveniently order in advance and take advantage of a distinctive rewards program, all while avoiding contracts or hidden fees, guaranteeing the best available prices. Odeko enhances the supply chain by bringing together all essential café supplies into a unified catalog, offering nightly deliveries that cover everything from cups and lids to pastries and alternative milk options. Moreover, Odeko Insights provides you with real-time sales and order analytics, enabling your business to respond quickly to important data. Customers can also notify staff of their arrival for an efficient pick-up, and the payment process is simplified through our secure contactless in-app payment feature. This holistic approach not only boosts operational efficiency but also significantly improves the overall customer experience, making every visit memorable and enjoyable. In doing so, it positions your café as a leader in both service and supply management.

What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

Media

Media

Integrations Supported

Avalara
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
Toast Kitchen Display System
Toast POS
WordPress

Integrations Supported

Avalara
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
Toast Kitchen Display System
Toast POS
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Odeko

Company Location

United States

Company Website

odeko.com

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Categories and Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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