What is Zoey?

Most B2B ecommerce platforms were built for retail and adapted for wholesale. Zoey was designed from the start for how distributors and manufacturers operate. Customer-level pricing, multi-account management, purchase approvals, net terms, and rep ordering on behalf of buyers are baseline capabilities in Zoey, not add-ons or workarounds.

Zoey covers every order channel in one platform: a fully branded ecommerce website for self-service buyers, a web dashboard for inside sales teams and customer service reps, and a native mobile app for field reps, delivery drivers, and trade show teams. When customers call or email, orders are created in seconds on their behalf without leaving the platform. The mobile app works without internet, supports barcode scanning, and uses AI to convert PDFs and photos into order drafts without manual re-entry. Everything syncs automatically when back online.

The self-service buyer portal is built and managed with a no-code drag-and-drop editor. Buyers get account-specific catalogs, customer-level pricing, self-service ordering, reorder from history, and invoice management without contacting your team. Your staff controls catalog visibility, pricing rules, and account access without developers or outside help.

Built-in CRM, order management, quoting, and invoicing eliminate the need for third-party tools. Native integrations include NetSuite, QuickBooks Online, and ShipStation. A data mapper connects Zoey to any ERP or back-office system without custom development. A full REST API is available for additional integrations.

Onboarding is instructor-led. Businesses go live without developers or agency partners. Distributors use Zoey to cut manual order entry, scale without adding headcount, and sync to existing systems without disrupting current operations.

Pricing

Price Starts At:
$600/month
Price Overview:
Zoey offers quarterly and annual plans. Pricing scales based on features, integrations, and account requirements. A one-time implementation fee covers instructor-led onboarding.

Integrations

Offers API?:
Yes, Zoey provides an API
All Zoey Integrations
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Screenshots and Video

Play Video Zoey Screenshot 1

Company Facts

Company Name:
Zoey
Date Founded:
2014
Company Location:
United States
Company Website:
www.zoey.com/
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Supported Languages
English

Zoey Categories and Features

Quoting Software

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Order Fulfillment Service

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Headless eCommerce Platform

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

B2B eCommerce Platform

More Zoey Categories

Zoey Customer Reviews

Write a Review
  • Reviewer Name: Matt G.
    Position: VP Sales
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best B2B Platform

    Date: Jun 06 2022
    Summary

    Everything has been really swell. There are a few features we've asked for that I know are in development and will take some time.

    Positive

    Service is outstanding and the interface looks just like our website! It's functional but not too cumbersome.

    Negative

    Nothing stands out. We're happy with everything so far.

    Read More...
  • Reviewer Name: Guan Y.
    Position: Distribution Coordinator
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Highly customizable for unusual B2B ecommerce needs

    Date: Mar 21 2022
    Summary

    We had a set of fairly unusual requirements, as do many B2B ecommerce projects, and Zoey was flexible and customizable enough to fit our needs within a short period of time.

    Positive

    We used Zoey in a nonprofit providing Personal Protective Equipment (PPE) to first responders in response to the COVID-19 pandemic. We love how customizable Zoey is in terms of checkout flow and order management. Most of the customizations we required could be done with no code, and we were able to do other customizations with minimal code.

    Negative

    We wish the developer documentation available (as it existed when we implemented Zoey) had more examples in Python. The provided examples were for PHP. We also wish the APIs were a bit more consistent: we ended up having to make calls to both the XML-RPC API and the REST API. While the backend is well organized, we wish it had a search function for the individual items and options in the backend.

    Read More...
  • Reviewer Name: Leslie W.
    Position: Project Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent experience

    Date: Jun 07 2022
    Summary

    Overall we've had a great experience and would recommend Zoey to anyone. The set back with the integration was worked through professionally and we are very happy with our website.

    Positive

    The Zoey platform has been extremely customizable to exactly what we needed. Our Zoey contacts listened and delivered what we needed. Affordable.

    Negative

    The integration process took a lot longer than I would have liked but we got it in the end and it's amazing.

    Read More...
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