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What is OdinText Text Analytics?

Customer Intelligence operates at the intersection of Customer Experience and Business Intelligence, revealing the crucial connection between customer feelings and the performance indicators that drive business success. Through Explore, your organization can leverage essential insights to make impactful and well-informed decisions. The feedback, surveys, and support interactions you gather from customers can be analyzed more thoroughly using OdinExplore, allowing for a deeper understanding of the data. By delving into the themes found within customer feedback, you can pinpoint the topics that resonate the most with your audience. Explore includes beneficial features such as auto-terms, the development of key topics, application of dictionaries, and analysis of emotional sentiment. Additionally, you have the option to segment your data based on various demographics, ratings, or time periods to uncover distinctions among different customer groups. Conducting multiple experiments can lead to new discoveries about varied customer segments and products, ultimately refining your business strategies accordingly. This holistic methodology not only improves comprehension but also fosters ongoing enhancements in customer engagement, ensuring that your strategies remain aligned with customer expectations. By continually adapting to these insights, organizations can stay ahead in a competitive market.

What is InfoNgen?

InfoNgen serves as an advanced text analytics and sentiment analysis platform that efficiently reveals actionable insights from vast amounts of information. By streamlining the process of making strategic decisions, teams can focus on sharing, analyzing, and disseminating only the most essential insights derived from both structured and unstructured data. With its innovative tools for sentiment analysis and text mining, InfoNgen enables users to identify significant patterns, trends, and anomalies within their datasets. Unlike other solutions, InfoNgen uniquely integrates its specialized use cases with robust functionalities, thereby enhancing decision-making capabilities for employees and accelerating their workflow. This powerful platform acts as a vital asset for businesses seeking to locate critical information quickly, featuring pre-built industry taxonomies alongside customizable delivery options to meet diverse needs. Consequently, organizations can leverage InfoNgen not only to improve efficiency but also to stay ahead in a competitive landscape.

Media

Media

Integrations Supported

AWS Elemental
Dropbox
Google Cloud Document AI
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Salesforce

Integrations Supported

AWS Elemental
Dropbox
Google Cloud Document AI
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OdinAnswers

Company Location

United States

Company Website

odinanswers.com/platform/

Company Facts

Organization Name

EPAM Systems

Company Location

United States

Company Website

www.epam.com

Categories and Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

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