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What is OdinText Text Analytics?

Customer Intelligence operates at the intersection of Customer Experience and Business Intelligence, revealing the crucial connection between customer feelings and the performance indicators that drive business success. Through Explore, your organization can leverage essential insights to make impactful and well-informed decisions. The feedback, surveys, and support interactions you gather from customers can be analyzed more thoroughly using OdinExplore, allowing for a deeper understanding of the data. By delving into the themes found within customer feedback, you can pinpoint the topics that resonate the most with your audience. Explore includes beneficial features such as auto-terms, the development of key topics, application of dictionaries, and analysis of emotional sentiment. Additionally, you have the option to segment your data based on various demographics, ratings, or time periods to uncover distinctions among different customer groups. Conducting multiple experiments can lead to new discoveries about varied customer segments and products, ultimately refining your business strategies accordingly. This holistic methodology not only improves comprehension but also fosters ongoing enhancements in customer engagement, ensuring that your strategies remain aligned with customer expectations. By continually adapting to these insights, organizations can stay ahead in a competitive market.

What is Lexalytics?

Enhance your product, platform, or application by integrating our cutting-edge text analytics APIs, which provide top-tier natural language processing capabilities. With an extensive array of NLP features developed over nearly two decades, our technology is consistently improved with the latest libraries, configurations, and models. You can evaluate a piece of writing for its sentiment—whether it is positive, negative, or neutral—and organize documents into customized categories. Moreover, our system adeptly discerns the intentions of customers and reviewers while extracting vital details like individuals, locations, dates, companies, products, job roles, and titles. You can easily implement our text analytics and NLP solutions across various infrastructures, including on-premise, private cloud, hybrid cloud, and public cloud setups. Our foundational software libraries for text analytics and natural language processing are readily available to meet your needs. This offering is particularly beneficial for data scientists and architects seeking unfettered access to core technology or requiring on-premise deployment to adhere to security and privacy regulations. By leveraging our innovative solutions, you are positioned to fully capitalize on the rich insights that language data can provide, ultimately driving better decision-making and enhancing user experiences. The versatility of our APIs ensures that they can adapt to the specific requirements of different industries and use cases.

Media

Media

Integrations Supported

.NET
Altair Activate
C#
CisionOne
DataSift
Hootsuite
Microsoft 365
PubNub
Python
Salience
Semantria

Integrations Supported

.NET
Altair Activate
C#
CisionOne
DataSift
Hootsuite
Microsoft 365
PubNub
Python
Salience
Semantria

API Availability

Has API

API Availability

Has API

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OdinAnswers

Company Location

United States

Company Website

odinanswers.com/platform/

Company Facts

Organization Name

Lexalytics

Company Location

United States

Company Website

www.lexalytics.com

Categories and Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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