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What is OdinText Text Analytics?

Customer Intelligence operates at the intersection of Customer Experience and Business Intelligence, revealing the crucial connection between customer feelings and the performance indicators that drive business success. Through Explore, your organization can leverage essential insights to make impactful and well-informed decisions. The feedback, surveys, and support interactions you gather from customers can be analyzed more thoroughly using OdinExplore, allowing for a deeper understanding of the data. By delving into the themes found within customer feedback, you can pinpoint the topics that resonate the most with your audience. Explore includes beneficial features such as auto-terms, the development of key topics, application of dictionaries, and analysis of emotional sentiment. Additionally, you have the option to segment your data based on various demographics, ratings, or time periods to uncover distinctions among different customer groups. Conducting multiple experiments can lead to new discoveries about varied customer segments and products, ultimately refining your business strategies accordingly. This holistic methodology not only improves comprehension but also fosters ongoing enhancements in customer engagement, ensuring that your strategies remain aligned with customer expectations. By continually adapting to these insights, organizations can stay ahead in a competitive market.

What is LiveDocs?

Livedocs serves as a powerful and flexible solution that empowers your team to quickly analyze and share data effectively. By bringing together all your applications, it allows you to unify your information into one easily accessible platform. You can detect trends, receive notifications for critical events, and simplify your analysis to enhance reporting. Generate insightful reports that draw from multiple applications, complete with visual elements and essential performance indicators. Jumpstart your initiatives using ready-made templates, or choose to create custom designs from scratch, enabling a personalized approach that aligns with your unique requirements. This adaptability ensures that Livedocs is an essential tool for any team aiming to improve their data management skills while fostering collaboration and efficiency. The ability to tailor the platform to specific workflows further amplifies its value, making it a preferred choice for organizations striving for data excellence.

Media

Media

Integrations Supported

Confluence
GitHub
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Mailchimp
Mailgun
Notion
Segment
Slack
Stripe
X (Twitter)

Integrations Supported

Confluence
GitHub
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Mailchimp
Mailgun
Notion
Segment
Slack
Stripe
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OdinAnswers

Company Location

United States

Company Website

odinanswers.com/platform/

Company Facts

Organization Name

LiveDocs

Company Location

United States

Company Website

livedocs.com

Categories and Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

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