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What is Service Center?

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

What is ImagineMedMC?

Leverage a cloud-based healthcare delivery system to efficiently oversee the healthcare services and networks for your members. This innovative system enhances claims processing for managed care organizations by automating essential tasks such as verifying eligibility, managing referrals and authorizations, handling provider contracts, overseeing benefit management, automating claims adjudication, administering capitation for both primary and specialty care, processing EOB/EFT checks, and facilitating EDI transfers and reporting. It can be deployed as a cloud solution or maintained on-site, making it an ideal option for various entities, including managed care organizations (MCOs), independent physician associations (IPAs), third-party administrators (TPAs), preferred provider organizations (PPOs), and self-insured groups. By streamlining the complex procedures associated with eligibility management, referral authorizations, and claims processing, this system significantly boosts operational efficiency. Its design prioritizes data integrity while reducing the reliance on manual data entry, leading to enhanced accuracy and productivity. Moreover, the adaptability of deployment options allows organizations to select the solution that best aligns with their specific operational requirements, ensuring they remain agile in a constantly evolving healthcare landscape. Ultimately, this comprehensive system not only improves day-to-day operations but also supports better healthcare outcomes for members.

Media

Media

Integrations Supported

AltaPoint
BellMedex
Best Practice Clinical
BreezyNotes EHR
Charm
ChiroHD
Claimat EMR
Credible
EHR YOUR WAY
IntakeQ
Kalix
MedInformatix
NextGen Healthcare EHR
OpenEMR
Prompt
Raintree
TheraOffice
Theralytics
Unified Practice
Welligent EHR

Integrations Supported

AltaPoint
BellMedex
Best Practice Clinical
BreezyNotes EHR
Charm
ChiroHD
Claimat EMR
Credible
EHR YOUR WAY
IntakeQ
Kalix
MedInformatix
NextGen Healthcare EHR
OpenEMR
Prompt
Raintree
TheraOffice
Theralytics
Unified Practice
Welligent EHR

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Office Ally

Date Founded

2000

Company Location

United States

Company Website

cms.officeally.com/lp/service-center

Company Facts

Organization Name

Imagine Software

Date Founded

2000

Company Location

United States

Company Website

www.imagineteam.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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