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What is Service Center?

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

What is IMPACT?

IMPACT stands as the foundation of our extensive healthcare administration software suite, meticulously crafted to streamline all facets of healthcare data transactions. Users depend on IMPACT for a variety of essential functions, including enrollment handling, provider contract management, benefit plan oversight, and the navigation of authorizations and referrals, along with claims processing and the intricacies involved in these operations. With a remarkable degree of adaptability, IMPACT is furnished with a wide array of features specifically designed for the healthcare sector. The positive feedback and gratitude from our clients provide us with immense satisfaction, underscoring the significance of our collaborative efforts and the software that enhances their professional journeys. At MCSI, we believe that technology must center on customer needs; thus, we are committed to creating solutions that effortlessly adapt to our clients' enterprises, empowering them to flourish in their respective markets. Our extensive experience spans all aspects of healthcare data management and solution deployment, and we take pride in developing software that prioritizes automation, accuracy, and reliability, ensuring our clients can navigate the ever-changing landscape with confidence. Consequently, our dedication to innovation and excellence propels us to consistently refine our offerings, ensuring they meet the evolving needs of the healthcare industry while fostering long-term partnerships with our users. By continually engaging with our clients, we strive to anticipate their future requirements and integrate their feedback into our development process.

Media

Media

Integrations Supported

AirStrip ONE EMR
AlohaABA
AngelTrack
CID Practice Management
ChiroFusion
ChiroSpring
ChiroTouch
Definitive Healthcare
Delphi
DuxWare
EZBIS
Exym
ICANotes
IntakeQ
MEDENT
NPAWorks
NextGen Healthcare EHR
ReliaTrax
SilkOne Cloud Chiropractic EHR
Valant Behavioral Health EHR

Integrations Supported

API Availability

API Availability

Pricing Information

$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Office Ally

Date Founded

2000

Company Location

United States

Company Website

cms.officeally.com/lp/service-center

Company Facts

Organization Name

Managed Care Systems

Date Founded

1997

Company Location

United States

Company Website

www.mgcare.com

Categories and Features

Claims Processing

Claim Resolution Tracking
Co-Pay & Deductible Tracking
Electronic Claims
Paper-Based Claims
Payor Management

EDI

Not specified

Healthcare

Not specified

Hospital Management

Not specified

Medical Billing

Claims Processing
Claims Scrubbing
Patient Eligibility Checks
Remittance Advice

Prior Authorization

Not specified

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Payment Processing

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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