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What is OffsiteStatus?
When your website goes down, where do your users seek information? We provide a reliable solution to ensure they stay updated. Your system status page acts as a crucial resource for your customers during any outages, offering a live overview of your system's performance and reassuring them that the issue is being resolved. Should a problem arise, you can swiftly access your system status admin page or leverage the OffsiteStatus API to disseminate updates effectively. It is advisable to update your status blog every 30-60 minutes until normal operations resume. By establishing a dedicated off-site system status page, you can keep the lines of communication open with all your customers right from the beginning of the issue. Rather than facing a barrage of frustrated emails and phone calls, you will have a clear communication channel to keep everyone informed. Being transparent about downtime fosters trust with your users, ultimately improving their overall experience. Furthermore, integrating your system's Facebook and Twitter accounts into your OffsiteStatus page enhances outreach and engagement with your audience. This proactive strategy not only keeps customers well-informed but also showcases your dedication to transparency and their satisfaction. Such consistent communication not only mitigates frustration but also strengthens relationships with your customer base over time.
What is Cachet?
Meet Cachet, an open-source platform dedicated to managing status pages effectively. This innovative software significantly improves communication during outages, enabling businesses worldwide to provide timely updates to customers, teams, and stakeholders. To facilitate a smooth initiation with Cachet, we provide a professional installation service that gets you up and running in no time. Designed with precision, this platform leverages Bootstrap 3 to ensure a responsive experience across all devices, including desktops, tablets, and smartphones. Recognizing the difficulties of manually updating status pages during incidents, Cachet features a powerful JSON API for easy integration into your existing systems. Additionally, maintenance can be a necessary aspect of operations, and Cachet empowers you to pre-schedule maintenance events, ensuring that once the designated time has passed, the incident is recorded in the timeline for future reference. By using Cachet, you can maintain clear and effective communication, even in the most challenging situations, thereby enhancing your organization's reliability and customer trust. With its user-friendly features, Cachet is the ideal tool for any business aiming to improve its status management.
Integrations Supported
DigitalOcean
Facebook
Google Authenticator
Linode
Quickwork
X (Twitter)
Integrations Supported
DigitalOcean
Facebook
Google Authenticator
Linode
Quickwork
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Browshot
Date Founded
2011
Company Location
United States
Company Website
www.offsitestatus.com/tour.html
Company Facts
Organization Name
Cachet
Date Founded
2014
Company Location
United Kingdom
Company Website
cachethq.io
Categories and Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
Categories and Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications