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What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

What is Accenture Billing & Payments Engine?

The Accenture Billing & Payments Engine (ABPE) serves as a comprehensive, cloud-based platform designed to optimize and enhance the entire billing and payment process. It adeptly addresses intricate billing challenges by supporting diverse multi-company, multi-service, and multi-frequency billing needs, along with sophisticated calculations through a highly customizable interface. ABPE features a vast range of billing capabilities, including recurring and one-time billing, metered services, subscription management, flexible payment options, extensive calculations from various sources, credit scoring and reporting, collections management, dunning reports, and options for distributing payments to multiple payees. Its rich collection of pre-built APIs allows for seamless integration with existing systems such as ERP, CIS, middleware, and CRM platforms. Furthermore, it incorporates robust compliance and security protocols, ensuring that billing and payment operations meet industry regulations and standards. This all-inclusive strategy not only streamlines workflows but also significantly boosts operational productivity for organizations, allowing them to focus on their core business objectives. Consequently, businesses leveraging ABPE can expect to see an improvement in customer satisfaction as they navigate the complexities of billing and payments with greater ease.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Company Facts

Organization Name

Accenture

Date Founded

1989

Company Location

Ireland

Company Website

www.accenture.com/hu-en/industries/software-platforms/accenture-billing-payments-engine

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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