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What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

What is MINDBill?

MINDBill presents an all-encompassing solution specifically crafted for the diverse needs of carriers operating in various sectors such as voice, data, content, and video, whether they function in fixed, mobile, cable, or satellite domains, and serve both prepaid and postpaid clientele. This innovative platform enables telecom operators to quickly introduce services, automate operational processes, and effectively manage intricate business models while overseeing millions of subscribers and transactions with ease. Its suite includes web-based applications that allow for the thorough management of the entire customer lifecycle, accommodating both individual users and businesses across different billing plans. Additionally, MINDBill features a dedicated customer care application for service representatives and a self-service app for subscribers, which enables users to view invoices online, make payments, and track their data usage conveniently. Moreover, the intuitive module developed for telecom retail outlets empowers operators like GSM and TDMA to effortlessly sell an assortment of products, services, and accessories. The integrated Point of Sale (PoS) system boasts advanced capabilities in resource and inventory management, alongside sales and cashier oversight, creating a smooth retail experience for both operators and their customers. In an ever-evolving telecommunications landscape, MINDBill’s extensive array of tools and features makes it an invaluable ally for telecom providers aiming to elevate their service delivery and enhance customer engagement while adapting to industry changes.

Media

Media

Integrations Supported

Vertex

Integrations Supported

Vertex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Company Facts

Organization Name

MIND CTI

Date Founded

1995

Company Location

United States

Company Website

www.mindcti.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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