Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Omnia360?
Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.
What is OSS360?
OSS360 is an integral component of the Advantage360 suite, delivering extensive operational support for a wide range of technologies including CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing, all consolidated into one platform. This all-encompassing solution features vital functionalities such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, churn and credit scoring, as well as general ledger (GL), accounts payable (AP), and lockbox capabilities, among many others. By offering a complete software suite, OSS360 removes the necessity for clients to obtain various modules from different vendors and piece them together through middleware or other technologies. One of the standout features of the platform is the Past Due Treatment, which allows for customizable rules to effectively manage subscriber delinquencies and ensure that appropriate actions are taken to maintain service continuity. Furthermore, OSS360 significantly boosts operational efficiency, empowering businesses to concentrate on growth and enhancing customer satisfaction without the burden of juggling numerous systems. This streamlined approach not only reduces complexity but also fosters a more cohesive business environment. Ultimately, OSS360 equips organizations with the tools needed to thrive in a competitive marketplace.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CHR Solutions
Date Founded
1937
Company Location
United States
Company Website
www.chrsolutions.com/customer-care-and-billing/
Company Facts
Organization Name
Advantage360 Software
Date Founded
1984
Company Location
United States
Company Website
www.advantage360.com
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP