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What is OneDirect?
Connect with your clients through over 20 platforms including WhatsApp, social media, email, phone calls, your website, and mobile apps, ensuring a broad outreach. Harness an impressive array of more than 3000 automated workflows to boost teamwork, collect in-depth analytics, and provide a unified perspective on customer engagements with our streamlined solutions. Explore various channels like live chat and chatbots available on your website and apps for both Android and iOS, as well as WhatsApp and Messenger, among others. Our three-tiered system facilitates a seamless handoff of discussions from AI chatbots to human representatives, guaranteeing that customer inquiries are addressed efficiently. Acquire real-time insights by converting data into actionable strategies that highlight priorities crucial to your business success. Ensure that this information is available to all employees, from top executives to frontline workers, while drawing valuable insights from diverse business, consumer, and social data sources. Present this data through dynamic visualizations on any display, regardless of its location. Moreover, our skilled team of analysts, customer experience auditors, consultants, and trainers is committed to enhancing your customer service to exceptional levels. By implementing our all-encompassing strategy, your organization can cultivate stronger relationships with customers and significantly boost overall satisfaction while remaining adaptable to their changing needs.
What is Chatbot Builder AI?
ChatbotBuilder.ai is recognized as a leading platform for creating and launching sophisticated AI chatbots, enabling users to customize their bots for a variety of channels, including websites, social media, emails, and phone communications. The platform features a user-friendly interface that caters to both beginners and experienced developers, allowing the construction of intricate chatbots without the need for programming skills. It includes vital functionalities such as smooth integration with popular messaging platforms like Facebook Messenger, WhatsApp, and Instagram, along with support for various AI models, including OpenAI's GPT-4 and Google's Gemini, significantly enhancing the chatbot’s ability to comprehend and interact effectively. Additionally, ChatbotBuilder.ai provides robust analytics tools to monitor and evaluate chatbot performance, as well as customizable templates that ensure brand consistency, complemented by a mobile-responsive design that guarantees accessibility across all devices. Users can also take advantage of a free 14-day sandbox account, which gives them the chance to thoroughly explore the platform's extensive features and functionalities. This versatility positions ChatbotBuilder.ai as an ideal solution for both individuals and organizations looking to elevate their customer engagement through the power of intelligent automation, ultimately driving better interactions and satisfaction.
Integrations Supported
Facebook Messenger
WhatsApp
Amazon
Android
Flipkart
GPT-4
Gemini
Gemini 1.5 Flash
Gemini 2.0 Flash
Gemini Advanced
Integrations Supported
Facebook Messenger
WhatsApp
Amazon
Android
Flipkart
GPT-4
Gemini
Gemini 1.5 Flash
Gemini 2.0 Flash
Gemini Advanced
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$199 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OneDirect
Date Founded
2013
Company Location
India
Company Website
onedirect.in/
Company Facts
Organization Name
Chatbot Builder AI
Date Founded
2023
Company Location
United States
Company Website
www.chatbotbuilder.ai/
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration