Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is OneShield Billing?
OneShield Billing is a comprehensive solution for managing payments and receivables, specifically tailored for Property & Casualty (P&C) insurers across personal, commercial, and specialty domains. This platform adeptly handles every aspect of the billing cycle, including invoicing, reconciliations, and detailed reporting, which in turn enhances operational efficiency, speeds up profitability, and enriches customer engagement. It manages the entire billing lifecycle, enabling tasks such as invoice generation, monitoring of payables and receivables, and swiftly resolving inquiries from both customers and partners. Notable features of the platform include web portal access, integrated commission management, flexible equity-based billing, as well as customizable payment and delinquency plans, all contributing to a significant improvement in service delivery for both agents and clients. OneShield Billing can function as a standalone solution or as part of the broader OneShield Enterprise suite, providing straightforward configuration options for both on-premises and cloud deployment. This versatility allows insurers to adjust the system effectively to suit their unique operational requirements, ultimately fostering a more efficient billing environment. Additionally, the platform’s user-friendly interface and robust support services further enhance its appeal to insurers seeking to optimize their billing processes.
What is Fiserv Engagement Advantage?
Engagement AdvantageSM from Fiserv offers a robust solution that equips your business to showcase the billing and payment options desired by your customers, while also enhancing engagement to drive growth and improve your competitive stance in customer experience. Nowadays, customers expect personalized interactions and straightforward choices in every engagement. By catering to diverse preferences and effectively competing on customer experience through innovative technologies and expertise, businesses can streamline operations and avoid unnecessary expenses. There are numerous avenues for bill distribution and several ways to connect with bill recipients. No matter the delivery method, customers invest significant time reviewing their monthly bills; our research shows that individuals typically spend about two to four minutes on each paper bill, with slightly less time on digital versions. Through the use of highly personalized and branded billing, businesses can effectively engage their customers, facilitate cross-selling opportunities, and provide a cohesive experience across multiple channels, ultimately fostering stronger customer relationships. This strategy not only aligns with customer expectations but also contributes to sustainable business growth, ensuring that companies remain competitive in an ever-evolving market landscape. As businesses adapt to these changing dynamics, they can create a more loyal customer base that appreciates tailored services.
Integrations Supported
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Integrations Supported
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OneShield
Company Location
United States
Company Website
oneshield.com/knowledge_hub/oneshield-enterprise-billing-solution/
Company Facts
Organization Name
Fiserv
Date Founded
1984
Company Location
United States
Company Website
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html
Categories and Features
P&C Insurance
Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management
Categories and Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management