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What is OneView?
Leverage a modern cloud-based and headless commerce platform to rapidly establish, scale, and launch digital services for curbside pickup, delivery, point of sale, mobility, self-service, and more. This strategy facilitates the provision of scalable and resilient digital interactions, eliminating the necessity for backend commerce development or the limitations posed by traditional monolithic store and commerce architectures. By either enhancing or substituting existing legacy systems, organizations can roll out omnichannel solutions, mobile point of sale systems, and impactful enterprise promotions effectively. To strengthen customer engagement and loyalty, businesses can craft compelling promotions that resonate with customers across all touchpoints. Furthermore, achieve a holistic view of digital engagement, encompassing customer service status and tasks, regardless of whether interactions occur in-store, at the curb, or during delivery. Equip retail locations with essential tools for assembling orders efficiently, catering to customer preferences, and streamlining employee workflows. In addition, elevate the curbside experience by integrating robust features that allow customers to reserve products online and finalize payments upon arrival, thereby ensuring both convenience and satisfaction. Ultimately, this comprehensive strategy not only boosts operational efficiency but also significantly enhances the overall customer journey, fostering lasting relationships. By prioritizing customer experience at every level, businesses can adapt to evolving consumer expectations and remain competitive in a dynamic marketplace.
What is Dynamics 365 Commerce?
Develop a comprehensive and customized omnichannel shopping experience that caters to both consumers and partners alike. Foster lasting relationships through innovative omnichannel retail solutions that elevate your brand's presence in the marketplace. Create exceptional purchasing experiences by seamlessly integrating physical retail locations, online platforms, and backend operations into one cohesive commerce system. Empower customers with the freedom to shop on their own terms, selecting when, how, and where they prefer to make their purchases while utilizing any device and accessing all available retail channels. Provide the option for customers to buy online and choose between in-store pickup or home delivery, facilitated by interconnected ordering and fulfillment mechanisms. Manage promotions and discounts effectively across all retail channels by harnessing accurate, real-time insights into omnichannel sales and expenditures. Equip B2B entities and their customers with tailored tools and features that streamline self-service purchasing journeys. This approach not only enhances customer satisfaction but also cultivates loyalty, ensuring a more engaged and committed customer base in the long run. By prioritizing these strategies, businesses can transform their retail operations and adapt to the evolving needs of modern shoppers.
Integrations Supported
ALVAO Service Desk
AgriERP
AtroPIM
Azumuta
BOSCO
Bloomreach
Fieldcode
Formstack
GMDH Streamline
Geo Rep
Integrations Supported
ALVAO Service Desk
AgriERP
AtroPIM
Azumuta
BOSCO
Bloomreach
Fieldcode
Formstack
GMDH Streamline
Geo Rep
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OneView Commerce
Date Founded
2010
Company Location
United States
Company Website
www.oneviewcommerce.com
Company Facts
Organization Name
Microsoft
Date Founded
1975
Company Location
United States
Company Website
www.microsoft.com/en-us/dynamics-365/products/commerce
Categories and Features
Headless eCommerce
API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development
Categories and Features
Headless eCommerce
API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce